With a fresh postgraduate degree in Marketing from Edinburgh Napier University, my journey at Caffè Nero honed my customer satisfaction prowess, complementing my digital creativity cultivated as Creative Head at MonkeyBite. Our team's focus was on delivering exceptional service, which perfectly aligned with my academic skills in creative content creation and video editing.At MonkeyBite, we prided ourselves on crafting content that not only engaged but also captivated our audience, resulting in measurable engagement increases. With my education and experience, I am poised to leverage my competencies in both customer engagement and digital marketing, driving growth and creating impactful, resonant content.