Senior Associate Customer Experience
Current- Provide exceptional customer support with a personalized approach, utilizing effective communication and empathy skills- Educate clients on products and services, ensuring they have a thorough understanding- Proactively identify and address client needs, advocating for process improvements to enhance customer satisfaction- Manage client interactions efficiently using CRM systems and practices- Foster a customer-centric culture within the company and contribute to building the best food ordering platform and support system for takeaways and restaurants worldwide