Akash Raghu Email & Phone Number

Scotland, United Kingdom

As an intern with Scottish Golf, I was actively involved in the end-to-end delivery of events, gaining experience in golf event management. I have developed a deep understanding of event management, including coordinating with key stakeholders of Scottish Golf and other various aspects of events.In this role, my main responsibilities have been diverse. I have assisted in organizing and executing various Scottish golf Championships and club events. This has involved tasks such as updating entries on the tournament system, setting up courses as directed, managing equipment logistics, and coordinating event volunteers, scoring, and rules officials. I was entrusted with responding to general event queries and have gained valuable experience in the end-to-end process of event management. Working within a fast-paced and dynamic environment, I have had the privilege of contributing to the success of several significant events, including the Scottish Boys Open, Scottish Men's Open, Scottish Senior Men's Open and Scottish Women's Amateur Championships, PING Open Series, and National Medal Finals Competitions. These experiences have further enhanced my understanding of event operations and project management, allowed me to build relationships with key stakeholders, including the golfing public and club officials, and have reinforced my ability to thrive in a busy season of events.

Birmingham, England, United Kingdom

As an Events Safety Services Assistant at the Commonwealth Games, my role provided a unique opportunity to gain insights into various aspects of the event. Working across different sports during the event, I was exposed to a diverse range of challenges and experiences. Collaborating closely with other event safety staff, my primary responsibility was to maintain a safe and enjoyable experience for all participants. I conducted comprehensive safety checks and risk assessments of event spaces, promptly reporting any potential hazards. Additionally, I handled emergency situations, including medical incidents, reported anti-social behaviors, and fires. Collaborating closely with other event stewards I ensured a welcoming and safe atmosphere for athletes, event staff and audience. Moreover, I actively provided exceptional customer service, making meaningful contributions to the overall success of the event.

In my role as an IT engineer, I carried out the following duties:• Diagnosed and resolved technical issues related to computers, responding promptly to customer inquiries and ensuring high levels of customer satisfaction.• Monitored and maintained computer networks, proactively identifying and addressing potential issues to minimize downtime and disruptions.• Created detailed reports for management outlining troubleshooting steps taken to resolve customer issues, providing valuable insights for process improvement and resource allocation.• Developed and maintained strong customer relationships, resulting in high levels of customer retention and referral business.• Managed high volumes of service requests and tickets raised by clients, ensuring timely and effective resolution.• Collaborated with team members and managers to efficiently solve technical issues and optimize support processes.• Delivered knowledge transfer and guidance to improve the technical competency to provide technical support to customers by training and mentoring team members and new hires.

Bangalore Urban, Karnataka, India

• Planned and managed a variety of successful sports events, collaborating with event staff and stakeholders to ensure positive outcomes and high participant satisfaction.• Made effective decisions on key event planning aspects, including venue selection and logistics, by liaising with team members and maintaining clear communication channels.• Developed and executed marketing strategies, including email marketing and social media campaigns, resulting in increased attendance and engagement.• Negotiated sponsorships with local government authorities to secure increased funding and resources for small-scale events.• Monitored event performance metrics, including attendance and social media engagement, to make informed decisions and optimize future events.• Communicated event updates such as fixtures through social media groups and other online sports platforms to participants.• Managed budget, event sales and finance related queries by effectively collaborating with event staff and stakeholders.• Addressed player concerns and collaborated with match officials to resolve issues during event delivery, ensuring that participant needs were met and events were delivered smoothly.

Master Of Science - Sports Management, Sports Management

Bachelor Of Technology - Btech, Electrical And Electronics Engineering

Pre-University, Computer Science