Development of "CodeCraftX," an advanced e-commerce platform leveraging HTML5, CSS3, and JavaScript frameworks like React.js and Angular. Contributed to optimizing user experience and driving customer engagement.• Conducted rigorous code reviews using Git to maintain high-quality standards, ensure codebase integrity, and implement best practices, resulting in a streamlined development process.• Implemented advanced memory management techniques utilizing Valgrind, leading to a 30% improvement in application performance and responsiveness.

Proficient in advanced-level programming in C/C++, specializing in thread synchronization, multithreading, multiprocessing, concurrency, and TCP/IP Socket Programming.• Developed numerous applications for inventory maintenance, vendor information, and order processing, resulting in an 11% increase in efficiencies and a reduction of operating costs.• Reduction in support costs by implementing  enhancements for existing applications on Windows and UNIX platforms, including troubleshooting, root cause analysis, bug fixing, and codebase reduction.

Conducted automated testing using Selenium and Appium for Oura Ring's customer service applications, resulting in a 15% increase in testing efficiency.• Translated customer feedback into comprehensive test plans, leading to a 10% reduction in software defects and improved user satisfaction.• Utilized Jira for test management and Postman for API testing, ensuring seamless integration and a 20% reduction in bug resolution time.• Addressed customer issues with meticulous attention to detail, resulting in a 25% improvement in software quality and customer satisfaction ratings.• Implemented efficient test automation strategies, reducing testing time by 30% and enhancing overall testing coverage.• Recognized for proficiency in both QA and customer service functions, contributing to a well-rounded skill set and fostering cross-functional collaboration.