Amy Katherine Ashton Email & Phone Number

Akron, Ohio, United States

Responsibilities include:● Answering emergency and non-emergency telephone requests for Department of Public Safety services.● Operates Computer Aided Dispatch equipment (CAD) by entering call information and dispatching assigned units to emergency and non-emergency situations● Monitors assigned unit’s status, notify on-call personnel; assigns backup units or requests mutual aid from local law enforcement in situations that may be critical and/or threatening.● Making inquiries/entries through local, state, and federal systems and relay information to responding units.● Records and maintains patrol line-ups to correctly reflect patrol personnel on duty and corresponding assigned sectors.● Answers agency business telephone calls; provides routine data and information to telephone inquiries, may transfer/direct inquiries to proper staff, may refer telephone calls to other departments.● Maintain radio communication monitoring with outside law enforcement agencies as needed.

Stow, Ohio, United States

Responsibilities Included● Answering 911 and non emergency lines for the cities of Stow, Tallmadge and Mogadore for Police andFire/EMS and Randolph Fire/EMS● Giving pre-arrival medical instructions to callers using EMD guidelines.● Using LEADS/NCIC law enforcement databases to enter and search for lost/missing/found items and missing/wanted persons.● Using CAD systems to manage call information and unit locations.I also served as a union representative negotiating a contract and handling a large grievance.

San Angelo, Texas, United States

Bachelors Degree, Information Technology With A Major Concentration: Applied Computer Security And Forensics

Associates Degree, Information Technology