Ak Au Email and Phone Number
I am an experienced and results-oriented Business Analyst with a strong foundation in project management, holding PMP and PSM I certifications. With a proven ability to lead cross-functional teams, I specialize in gathering and analyzing business requirements, facilitating stakeholder collaboration, and delivering actionable solutions that drive process improvements and efficiency.Skilled in managing the entire project lifecycle, I excel at identifying risks, resolving issues, and ensuring projects are completed on time and within budget, aligning with business objectives. My strong communication and problem-solving abilities enable me to build effective relationships with stakeholders at all levels, ensuring successful outcomes.I am passionate about driving business growth through data-driven insights, continuous process optimization, and collaborative team environments.Let’s connect if you're looking for a proactive Business Analyst who can deliver measurable impact. Feel free to reach out to me via LinkedIn or email at akau012490@gmail.com.
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Business AnalystInshare Smart Risk Sep 2023 - Present英國Managing the integrity of database systems through regular data cleansing and maintenance, ensuring accurate and reliable data. Writing and optimizing SQL queries to join datasets, delivering key insights that support business decisions. Automating daily reports using Python, reducing manual reporting time by 80% and allowing the team to focus on higher-value tasks. Leading system transition processes, managing risks to ensure smooth migrations and successful adoption of new systems. Overseeing the decommissioning of legacy systems, achieving a 20% reduction in operational costs while improving overall efficiency.• Reduced 80% manual reporting time by automated the report by Python• Leading a system transition project process and managing risk • Reduced 20% operation costs by decommissioned legacy and unused applications
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Business AnalystAchiever Technology Limited Sep 2021 - Sep 2022Hong Kong SarManaged 5+ projects (HRIS, web portal service and mobile application) simultaneously with budget totalled over HKD 2.5M. Ensured risks and issues register is kept up to date for all related clients and stakeholders by using JIRA and google spreadsheet. Coordinated resources and ensured all the projects completed within budget and schedule. Elicited user requirements. Conducted User Acceptance Test (UAT) with clients. Created a system user manual and provided system training to the client via face-to-face or virtual meeting. • Closed a project that had been delayed for 4 years and signed off User Acceptance Test (UAT) with the client within 6 months, resulting in generated HKD 230,000 revenue per year.• Implemented Agile techniques resulted in decreased project delivery time by 20% and costs by 15%.• Strength project team communication by facilitated daily scrum meeting and better utilised project resources. -
Human Resources OfficerJia Group Jul 2020 - Sep 2021Hong Kong SarLed a team of 2 HR assistants in daily operations. Created a recruitment poster and posted on different channel (Facebook, Instagram and LinkedIn). Reviewed and revised employee handbook in alignment with company’s values. Streamlined payroll process by utilised HR system and Excel to cross check monthly attendance. Screened and conducted interview. Redesigned application form to simplify the process.• Achieved a 70% hiring rate over 2 months period.• Increased 25% in efficiency and reduction in errors after streamlined payroll process.• Achieved 95% satisfaction rate among hiring managers. -
Human Resources SpecialistBranded Lifestyle Enterprises (Hong Kong) Limited Mar 2019 - Jun 2020香港特別行政區 香港Streamlined payroll procedure by revamped Excel spreadsheet. Implemented a data-driven reward system to enhance employee engagement and satisfaction. Renewed job description and posted via different recruitment channels (Jobs Board, Labour Department Job Advertised, Facebook). Established a monthly rota for daily store operations to ensure sufficient manpower in store.• Improved payroll processing time and accuracy by 40%.• Resignation rate decreased by 10% after implemented reward systems.
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Assistant Human Resources OfficerQfang Network (Hongkong) Agency Limited Mar 2018 - Mar 2019香港特別行政區 香港Optimised workflows for increased efficiency and accuracy. Organised recruitment events. Facilitated Property Agent License course for in house real estate agent. Evaluated Learning and Development activity results and identified areas for improvement.• Achieved a 70% hiring rate within a month.• 80% of passing rate for the Property Agent License which 15% higher than the average passing rate.• Shortened 30% of payroll processing time and 90% increase in the accuracy.
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Human Resources AssistantKee Wah Bakery Dec 2016 - Mar 2018Hong Kong SarSet up an excel formula to calculate and reduce the payroll for casual workerAssisted in distributing festival’s food to employeesAssisted in organizing Christmas party -
People Management ClerkGolden Resources Limited Mar 2014 - Sep 2016Maintain accurate employee attendance recordLiaison with internal department and external partiesOrganize employee recreation activities (i.e. Christmas Party, Annual Dinner)
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Site ClerkChun Wo Consturantion & Engineering Co., Ltd Nov 2013 - Mar 2014Maintain employees’ attendance and leave recordProvide administrative support to departmentContact School for audit checkMaintain office clerical materials
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Temp ClerkStandard Chartered Bank Feb 2011 - Aug 2013In this working period, I am mainly focus on prepare daily reconciliation report for manager review, also assist supervisor in training new join staff for day to day operations. Furthermore, in this experience, I had the opportunity to implement the use of excel function like vlookup and using Excel marco function to improve the accuracy and saving the time cost in preparing the daily reconciliation report. -
Student Service AssistnatBeacon College Jun 2010 - Dec 2010Maintaining updated student’s contact informationRecommend suitable courses to studentPrepare class materials for tutor.Answer all enquires -
Admin AssistantIterative Consultancy Service (H.K) Limited Aug 2008 - May 2009Assist supervisor in recruitment and selection processMaintain employee dataProvide administrative support to different department
Ak Au Education Details
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Second Upper -
Hong Kong Management AssoicationHuman Resources Management
Frequently Asked Questions about Ak Au
What company does Ak Au work for?
Ak Au works for Inshare Smart Risk
What is Ak Au's role at the current company?
Ak Au's current role is Business Analyst @ InShare SMART Risk | Data Analysis, Project Management.
What schools did Ak Au attend?
Ak Au attended University Of Greenwich, Hong Kong Management Assoication.
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