• An IT Professional with 17+ years of total work experience towards serving global energy, utilities, and telecom customers in APAC, EMEA, UK, and US regions.• Experience in Product Delivery, Program & Project Delivery Management, Customer Success & Experience Management, Stakeholder Management, Vendor Management, Jeopardy & Risk Management, Presales, P&L of Accounts, and continuous service excellence to ensure customer satisfaction.• Decisive leader, results-oriented professional, recognized for taking major initiatives and tracking them to closure. Confidently champions business objectives through technical direction, business acumen, cost-saving transformation initiatives and competitive edge.• Backed by solid credentials including Bachelor's degree in Computer Science & Engineering and Master's degree in Marketing & Information Management from Tier I institutes in India.
Listed skills include Requirements Analysis, Software Project Management, Service Delivery, Project Management, and 19 others.