Arjun Kaushal
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Arjun Kaushal Email & Phone Number

Customer Success | SaaS | Master of Global Management at CareSmartz360
Location: Waterloo, Ontario, Canada 8 work roles 4 schools
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Current company
Role
Customer Success | SaaS | Master of Global Management
Location
Waterloo, Ontario, Canada
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Who is Arjun Kaushal? Overview

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Arjun Kaushal is listed as Customer Success | SaaS | Master of Global Management at CareSmartz360, a company with 38 employees, based in Waterloo, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Arjun Kaushal.

Arjun Kaushal previously worked as Head of Customer Success at Caresmartz360 and Manager of Customer Success at Caresmartz360. Arjun Kaushal holds Master Of Global Management from Royal Roads University.

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CareSmartz360

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Profile bio

About Arjun Kaushal

A dedicated Customer Success professional in the SaaS industry, known for driving stellar customer experiences, enhanced retention rates, and strategic business outcomes. With a robust background in both technical and customer-facing roles, my holistic approach centers on leveraging deep insights and analytics to drive product adoption and customer loyalty.In my tenure, I’ve led cross-functional teams across North America, honing a global perspective on customer success that balances empathy with results. My strategy intertwines sales, professional services, and support to create cohesive customer journeys that not only meet but exceed expectations.Key achievements include:- Spearheading initiatives that lifted customer satisfaction scores.- Implementing scalable customer success frameworks to support rapid growth.- Driving customer advocacy programs that have significantly increased referral business.I’m passionate about building and leading teams that champion customer-centricity, turning challenges into opportunities for growth. Let’s connect to explore how we can elevate the customer success landscape together.

Current workplace

Arjun Kaushal's current company

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CareSmartz360
Caresmartz360
Customer Success | SaaS | Master of Global Management
pittsford, new york, united states
Employees
38
AeroLeads page
8 roles

Arjun Kaushal work experience

A career timeline built from the work history available for this profile.

Head Of Customer Success

Current

Victoria, British Columbia, Canada

Caresmartz is swiftly making headway in the homecare industry. It is the fastest growing homecare technology company that is creating the most flexible, cost-effective software solutions to empower Home Care organizations and their operations to deliver quality care to seniors. Caresmartz helps private-duty home care agencies to manage scheduling.

Mar 2024 - Present

Customer Success Manager

Chandigarh, India

Oct 2019 - Oct 2020

Customer Success Manager

Chandigarh Area, India

Jungleworks helps in delivering mobility solutions to entrepreneurs and enterprises looking to provide an omni channel experience to their customers.

Jan 2018 - Oct 2019

Client Specialist

Mohali, Punjab, India

Maropost is a fully unified customer engagement platform, designed to provide a single solution for all areas of business—across marketing, commerce, service, clienteling, referral, and more. Connecting brands with their customers, Maropost unifies customer data to create unified customer experiences. We’re changing the way organizations operate through.

Feb 2017 - Dec 2017

Customer Relationship Manager | Quality Assurance Manager | Trainer

Mohali, Punjab, India

Masters Support Tech was founded in April 2013 with a talented team of agents and managers. Since then, MST has grown to a workforce of over 35 FTEs and is currently scaling by adding 10 FTEs per month. The founders have together spent decades in the industry, thus carry a strong knowledge with which to lead our growing organization.Masters Support Tech.

Nov 2014 - Jan 2017

Resolution Expert

Mohali, Punjab, India

Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent.

Jun 2012 - Oct 2014

Customer Service Executive

Mohali, Punjab, India

Kinerk Direct Marketing Solutions Pvt Ltd. is a pioneer in outsourcing solutions diversified conglomerate with business interest in diverse industry segments like Software Development, Back Office Operations, Voice based customer services, Data Capturing, Inbound customer support and content management.Our aim is to help our clients build profitable long.

Jan 2010 - Jul 2011
Team & coworkers

Colleagues at CareSmartz360

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4 education records

Arjun Kaushal education

Training, Microsoft Certified Solutions Associate

Rimtech

Diploma, Instrument Technology

Istc Central Scientific Instruments Organization
FAQ

Frequently asked questions about Arjun Kaushal

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What company does Arjun Kaushal work for?

Arjun Kaushal works for CareSmartz360.

What is Arjun Kaushal's role at CareSmartz360?

Arjun Kaushal is listed as Customer Success | SaaS | Master of Global Management at CareSmartz360.

Where is Arjun Kaushal based?

Arjun Kaushal is based in Waterloo, Ontario, Canada while working with CareSmartz360.

What companies has Arjun Kaushal worked for?

Arjun Kaushal has worked for Caresmartz360, Jungleworks, Maropost, Masters Support Tech Pvt. Ltd., and Dell.

Who are Arjun Kaushal's colleagues at CareSmartz360?

Arjun Kaushal's colleagues at CareSmartz360 include Sumit Singh, Sara Smith, Judy Steele, Ravinder Singh Bawa, and Kelly Wyrd.

How can I contact Arjun Kaushal?

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What schools did Arjun Kaushal attend?

Arjun Kaushal holds Master Of Global Management from Royal Roads University.

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