Akay Polat Email & Phone Number

Tottenham, England, United Kingdom

Enfield, England, United Kingdom & Portsmouth, England, United Kingdom

Examples of skills- Working under pressure - My job boosted my ability to work under pressure because there were many deliveries with difficult-to-find addresses. So, I'd have to remain calm and locate the property as soon as possible so that I could continue delivering the remaining customers' items on schedule.- Attention to detail - I increased my attention to detail abilities because I would have to focus for long periods of time while driving. - Communication & customer service - I had to talk to customers for each delivery and make them feel appreciated and welcomed by Tesco, my communication skills and customer service increased every day as a delivery driver. - Health and safety - I learned health and safety skills because we are in the midst of a pandemic, so I had to frequently sanitise my hands, wear a mask, and keep a safe distance from customers for our own good.- Code switching – various types of customers so I would code switch to make conversations with customers and make them feel welcomed and provide excellent customer service.

Portsmouth, England, United Kingdom

- Financial statements, on behalf of the charity- Invoices / payroll for collegues - I prioritised workloads and organised multiple tasks- Arranged meetings with client and team- Led the team and supervised financial records - Audited the company books by looking at their financial statements and gave recommendations on where it needs to be amended - DATA/EXCEL

Woodgreen, England, United Kingdom

Cheshunt, England, United Kingdom

At JD my jobs rotated between a customer service assistant and security at the door. As security at the entrance, I enhanced my attentiveness and attention to detail because I had to keep an eye on customers and alert my co-workers to any suspicious activity.Examples of skills- Time management/attentiveness - I developed my time management skills by making mental lists of the tasks I needed to complete at specific times and eliminating workplace gossip therefore finishing my tasks with speed. Additionally, always being aware of surroundings or suspicious activities while working as security. - Leadership skills – guided colleagues on what they should do in what order to get their jobs done quicker.- Attention to detail – I would analyse previous thieves’ suspicious activities such as (body language, actions and how they tried to steal items) which increased my competence in spotting thieves or protentional thieves which saved the company money. - Multitasking – switching tasks and performing tasks rapidly which trained my brain and body to do multiple tasks with ease.

Cheshunt, England, United Kingdom

As a phone operator on weekends during rush hours, I would have to fulfil many £60+ orders, many of which were personalised, with accuracy and speed because there were two lines and customers on hold, requiring me to be an efficient and confident communicator.

Broxbourne, England, United Kingdom

I spent most of my time in the food kiosks and kitchen at Paradise Wildlife Park. We would need to collaborate and communicate as a team during busy periods to give our customers excellent customer service and keep them from having to wait for their purchases. Examples of skills - Collaboration – we split tasks and work as a team to work at maximum efficiency- Communication – needed to communicate about orders and when certain foods will be ready so there are minimal errors in the kitchen- Memorability – worked in various kiosks with many different tasks which I remembered therefore I was relied upon to work in many different parts of the park and cover for other.- Adaptability – worked in many different kiosks and covered for others selling different products but adapted due to memorising skills from previous tasks.- Attentiveness – needed to work very fast and stay focused because there were constant customer queues and if you were to make errors it would put you behind and slower service to customers.

Bachelor Of Arts - Ba, Accounting And Finance, First-Class

- Part Qualified ACCA – 6 accredited exams that I am exempted from - Part Qualified CIMA – 8 accredited exams that I am exempted.

Education record

A Level, Accounting, Business, Product Design, C,A,D

Gcse'S