Responding to client’s mails.• Receiving work orders from clients and Distributing to teams.• Following up with teams with their daily activities and updating daily completion report to the higher management.• Track project performance, Specifically to Analyze the successful completion of short and long terms goals,• Resolve customer issues within the scope of existing service level agreements.• Mange the Relationships with Clients and all Teams.• Managing Teams to clear all Customer Related Quires on field.