Abigail C. Email & Phone Number

Canada

• Design interactive learning materials for the First Nations Child and Family Services and Jordan’s Principle (FNCFSJP) Class Action Settlement team.• Implements accessible learning strategies adhering to UDL, WCAG, and AODA guidelines.• Utilizes instructional design tools like Rise 360 and Articulate Storyline to support online instruction.

Waterloo, Ontario, Canada

Develop, edit, and maintain learning objects with a focus on accessibility, user experience, and user interface;Use Rise 360, Storyline, Illustrator, Canva, Sway, & Genial.ly, and more to develop e-learning modules, infographics, graphics, games, microlearning, & other content to support online learning;Collaborate with instructional design team to ensure design thinking and pedagogical theory supports each step of the design process;Use instructional design skills centred on ADDIE method and adult learning principles for content development, design process, graphic design, and learning theory to better support learning objects;Work with subject matter experts to assess and analyze learner needs by reviewing learner needs analysis and user experience reports;Support UX team by offering feedback to data collection projects, analyzing data, and implementing findings; Adhere to web accessibility and AODA guidelines for all learning objects created by the instructional design team (e.g. adding descriptive alt text, accessible web color combinations, PDF tagging, etc.)Develop standardized language, terminology, alt text, & copyright for all learning objects;Collaboratively lead the investigation, design, and experimentation with, and delivery of, general and course-specific learning objects, materials, and tools;Experiment with different emerging technologies to add interactivity, engagement, and active learning;Audit materials within the Online Learning Object Repository (OLOR) by reviewing accessibility, currency, and up-to-date instructional design “best practices”;Develop and consult with librarians on testing and assessment of online learning objects;Keep abreast with the latest trends in digital education to support new ways and tools for improved learning experience.

Toronto, Canada Area

* Support director on problem solving customer service and eLearning by researching best practices, analyzing solutions, and testing usability of CRM and project management software resulting in a 5% increase in returning customers and a 15% increase in new customers (2020);* Provide educational technology and web design consulting with directors on best practices, solutions, and usability testing of digital projects, such as group literacy classes and documents for educating and digital marketing;* Work collaboratively with instructor on researching and designing e-learning literacy class, including curriculum design with objectives, storyboarding, and sequencing of lessons;* Self-motivated project manager who undertook the publishing, writing, and web development of two websites (bookmarktutors.com and superreaders.ca);* Support 15+ employees by providing technology instruction and education technology coaching.

Toronto, Canada Area

* Design and deliver in-person and virtual training and workshops with a focus on: * Learning technologies, including Learning Management Systems (LMS); * Research and critical thinking skills, information literacy, and digital citizenship; * Active learning techniques, elearning, gamification, microlessons, etc; * Equity, diversity and inclusion (EDI) strategies, including UDL & assistive technologies;*Work as a project manager and investigation lead conducting a 1:1 needs analysis of staff to improve access to organizational resources and conducted in-depth research project to discover best practices of developing knowledge management repositories for centralized access;* Troubleshoot hardware, software, and general technical problems related to Windows, Microsoft Office Suite, Mac OSX, Google Suite, & mobile devices/tablets;* Create audio-visual and multimedia presentations and elearning using video development software like Camtasia, and LMS tools like Adobe Captivate, Articulate, Canvas, etc.;* Collaborate to provide research and recommendations for technology integration plans and develop policies and procedures to support education training & development activities;* Project management experience with long-term team digital transformation initiatives and deployment of new technologies, including one-to-one laptop support, digitized elearning, and designing internal digital repositories for staff;* Created “safe space” as well as inclusion & diversity policies for information commons based on Human Rights legislation and understanding of EDI community considerations as well as the American Library Association (ALA) Code of Ethics and Library Bill of Rights.

Calgary, Canada Area

* Developed teaching experience and knowledge of adult learning principles to better conduct technical training and technology support workshops at the post-secondary level;* Work with information systems team on library website maintenance using Drupal (HTML/HTML5, JavaScript, CSS, PHP, XML) and metadata (Dublin Core, MARC, & VRA Core);* Provided traditional and virtual reference consultations and technical support to identify & interpret client needs & provide technical troubleshooting, end user training, and requests;* Used Camtasia for storyboarding, script writing, and creating tutorials for university and library;* Project manager with strong ability to collaborate with team of 6+ analyzing reference interview data to discover user needs;* Supported collaborative relationships between researchers, liaison librarians, faculty, and information commons staff to develop in-person and online programming revolving around: * Research methodologies, study skills, and academic and "grey" literature; * Support technologies and university and library systems, including academic database searching; * Academic integrity, intellectual property, and information literacy.

Assisted in the research and development of library classesCompiled course materials related to children and young adult literatureEdited documents to ready for publication and use within classroom Kept professors up-to-date with recent developments in the fields of children and young adult librarianshipEdited documents and book chapters for publication

Master’S Degree

Master Of Library & Information Science - Mlis

Bachelor Of Arts (B.A.)