working in india's Pioneer integrated Police emergency responce Services - Dial 100 as Sr. Team Lead Operations |handling Command & control room of Dial 100. handling operations, Client escalations, handling Manpower planning, roster management, SPOC for all the Reports of Dial 100. Managing realtime operational challenges for this giant process providing services to entire Madhyapradesh. keen observer, Quick learner, ready to accept New Challanges and responsibilities. played a crucial role in the process being a founder member of the CORE team of Dial 100. implemented all the processes required for a Emergency service. skilled and Knowledgeable resource with the more then sufficient experience of the sector.

Handled customer service operations for Airtel Telemedia (Landline & Brodband) for entire North india . Joined as a Customer service Associate, got promoted as Team Leader in 2010, later have been Promoted as Process Leader Operations in 2012. left the organisation in 2015 after successfull 6 years endeavour.

Worked as. a customer relationship executive (BPO)

Worked as a Customer service representative ( Call center ) For Reliance Communications - Dhirubhai Ambani Knowledge city Mumbai