Akeem Jimoh Email and Phone Number

 Configuring and installing security infrastructure devices. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero. Contributes to design considerations for new products or architectural changes to existing products. Assists with or leads efforts to build new application infrastructure, coordinating efforts across teams. Successfully deployed Fortinet SDWAN and provisioned firewall policy on Fortinet FortiGate appliances using FortiManager and used FortiAnalyzer to troubleshoot firewall access rules and logs. Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues. Activating new Masergy services and Masergy cloud services (VPRN, VPLS, IES, etc.) for our customers including router, firewall and circuit activations for new and existing customers  Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Implementing regulatory systems in accordance with IT security. Testing hardware and software for potential vulnerabilities Setting security policies and protocols Planning, engineering, and monitoring the security arrangements for the protection of the network systems.

 Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future. Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues. Remote Networks and Mobile Users using Palo Alto Panorama Successfully replaced Next Generation Cisco ASA with FortiGate Security Appliance running multiple virtual domains (VDOMs) and configured for basic firewall policy, IPsec VPN, Explicit Web Proxy, Application Control, Data Leak Prevention, Intrusion Prevention (IPS), and Web Filtering. Successfully deployed Fortinet SDWAN and provisioned firewall policy on Fortinet FortiGate appliances using FortiManager and used FortiAnalyzer to troubleshoot firewall access rules and logs. Designed and deployed networks using static and dynamic routing protocols (RIP, EIGRP, OSPF, and BGP).

 Successfully deployed multiple Fortinet Next Generation Firewall using the FortiManager in NAT mode and activated services such as web filtering, antivirus, and application control.  Analyze, configure, and solve layer-2 / layer-3 Data Center networks Worked closely with a team to review router and switch configuration procedures. Troubleshooting network or application performance issues. Function testing of networking equipment and technologies. Design and implement new technologies within our global IT infrastructure environments. Technical support to replicate and troubleshoot routers, switches and firewall.

 Designed and deployed networks using static and dynamic L3 routing protocol (IP, RIP, OSPF) Worked closely with a team to review router and switch configuration procedures. Managed Fortinet and PaloAlto Firewalls. (IPSEC Tunnels, SSL-VPN, Firewall Policies) Updated documentation to provide an efficient transition from one employee to the next.  Configure, maintain, and troubleshoot routers and switches to deploy network infrastructure.  Planning, Designing, Implementation of small, medium organizations including LAN, VLAN, WLAN and WAN on wired and wireless networks.  Work closely with the Transport, IP engineering, Data Center and Network Operations Center to define, design and implement end-to-end networking solutions Fortigate and PaloAlto firewall for perimeter security Fortimail for email security. Provide implementation for all company managed IP networks and all applications of IP Technologies Designed, testing and deployed the L2 switching environment with Spanning-tree protocol (STP), Ether-channel, Virtual Trunking Protocol (VTP), and Inter-VLAN Routing in consideration.