Akela Walker Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Utilized strong interpersonal skills to engage customers, build rapport, and deliver tailored service experiences that exceeded expectations.Effectively handled challenging customer situations with emotional intelligence, resolving issues with a 98% success rate, maintaining a positive atmosphere, and preventing negative reviews from affecting the overall customer experience.Collaborated with diverse teams to ensure smooth operations, and showcased strong teamwork and problem-solving abilities in high-pressure situations.Managed inventory, ordering, and stock control, showcasing strong organizational skills and attention to detail.Utilized point-of-sale systems efficiently to process an average of 150 transactions per event and maintain an accuracy rate of 99.5%.

Engaged with a diverse audience by offering a range of beverages, including wine, craft beer, and customized cocktails, to between 100 and 200 guests per event.Ensured a hygienic and orderly environment for prospects by consistently sanitizing surfaces and replenishing fresh resources, reflecting a commitment to maintaining a polished and inviting chat space.Collaborated closely with the team to establish a secure setting, managing alcohol consumption and adeptly managing potential conflicts in line with our commitment to a safe and positive interaction environment.

Houston, Texas

Assisting in client fittings by ensuring garments meet design specifications and addressing any fit or styling adjustments as directed by the design team.Actively participating in the sewing process, from pattern cutting to garment assembly, to contribute to the creation of high-quality and aesthetically pleasing fashion pieces.Taking an active role in responding to client email inquiries, and providing timely and professional communication to address queries related to product information, orders, and other customer concerns.Demonstrating adaptability and a willingness to learn, actively seeking feedback from the designer, Rocky, to enhance skills and contribute effectively to the design process.

United States

Planned and Organized Travel: Arranged comprehensive personal travel logistics, encompassing air travel, ground transportation, and accommodations.Strategic Coordination: Managed diverse commitments, deliveries, and activities, ensuring smooth synchronization.Effective Communication Handling: Skillfully managed telephone calls and email correspondence with efficiency.Task Management and Scheduling: Maintained a daily task list, prioritizing meetings and appointments to optimize productivity.Client-Centric Approach: Demonstrated the ability to assess client needs and daily activity requirements, tailoring interactions accordingly.

Houston, Texas, United States

-Conducted training sessions for a group of 10+ new team members, ensuring a seamless onboarding process and knowledge transfer.- Proficiently managed both the POS and CRM systems, accurately inputting 50+ orders per hour without a single error to maintain a streamlined sales process.-Contributed to evening inventory audits during the closing process, displaying dedication to maintaining accurate records and promoting efficient end-of-day operations.

Houston, Texas, United States

• Played a key role in the preparation and execution of Chasity's first solo fashion show, ensuring seamless coordination and execution. • Contributed to the coordination of fittings and photo shoots, paying close attention to detail to ensure the garments were presented flawlessly. • Demonstrated a proactive and flexible approach, readily taking on additional tasks and responsibilities to support Chasity as needed.