Ahmed Khaled Email & Phone Number

Dubai, United Arab Emirates

Sharjah Emirate, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

 Manage the implementation process for the call center system from the scratch. Create the Policies and Procedures for the Lead department to meet the management expectations Managing all events and stands for the company in terms of (collecting the leads. distribute the leads to the sales team, scheduling and reports for my team and monitor the.

Damac Executive Heights

• My responsibility affecting two parities; business development party and client relationship & sales party
• Business Development- Responsible for developing new structures that ensure all data are followed up and being contacted- Help developing new sources for acquiring client’s data.- Assist top management by providing the.
• Client relationship management & sales- Building a trusted business relationship with existing and new prospects that help our sales team exceeding targets by calls and E-mails- Ensuring every and each prospect.

UAE

• Interact with customers over the phone to understand their banking needs.
• Provide excellent customer service to achieve customer loyalty.
• Resolve problems over the telephone on the spot.
• Convert sales opportunities in order to meet financial targets.
• Clarify and explain procedures and products over the telephone.
• Capture and report customer feedback towards continual product development.

Egypt

- Provide Vodafone Egypt High customers with all required information related to the company products and services with delighting them with a superior customer service. - Providing guidance in areas of professional matters as requested or needed. - Applying FCR concept for all customer’s inquires. - Prioritizing and achieving multiple tasks, establishing.