Akemi Han Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Evanston, Illinois, United States

• Monitored maintenance projects with close attention to detail to identify and understand project needs, determine the level of importance, and delegate roles and responsibilities amongst staff, tenants, and vendors• Facilitated financial transactions with stakeholders using Buildium to consolidate collections of various estimates/proposals, quarterly summary reports, and invoice tracking• Managed tenant and vendor relations using operational oversight of various projects, maintenance… Show more • Monitored maintenance projects with close attention to detail to identify and understand project needs, determine the level of importance, and delegate roles and responsibilities amongst staff, tenants, and vendors• Facilitated financial transactions with stakeholders using Buildium to consolidate collections of various estimates/proposals, quarterly summary reports, and invoice tracking• Managed tenant and vendor relations using operational oversight of various projects, maintenance tasks, and prompt communication, while in collaboration with key stakeholders• Maintained a timely response rate of returning phone calls by the end of the day, responding to emails within 24 hours, updating Buildium within 24 hours, and dispatching maintenance staff within a 1 - 4 day time frame Show less

Chicago, Illinois, United States

• Ensured a seamless flow of service by efficiently delivering dishes with precision and professionalism• Responded promptly and politely to guest inquiries, assisted guests of English/Spanish speaking background, and contributed to an overall positive dining experience• Demonstrated excellent teamwork and communication skills, fostering a positive working environment• Conducted final quality checks on each dish, ensuring it met presentation standards and guest expectations•… Show more • Ensured a seamless flow of service by efficiently delivering dishes with precision and professionalism• Responded promptly and politely to guest inquiries, assisted guests of English/Spanish speaking background, and contributed to an overall positive dining experience• Demonstrated excellent teamwork and communication skills, fostering a positive working environment• Conducted final quality checks on each dish, ensuring it met presentation standards and guest expectations• Established a clean environment by upholding sanitary standards and resetting tables accordingly, contributing to an aesthetically pleasing and organized environment Show less

Evanston, Illinois, United States

• Taught beginner coding curriculum to kids in grades 1-4 using programs like Scratch, Minecraft, and Kidbots• Integrated technology tools and educational software to enhance the learning experience.• Introduced coding and robotics concepts to elementary and middle school students through hands-on projects and interactive activities.• Create a positive and inclusive learning environment that encourages creativity, critical thinking, and problem-solving skills.

Chicago, Illinois, United States

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Evanston, Illinois, United States

• Processed Spanish responses and inquiries using an internal ticketing system, allowing for proficiency in software such as Oracle Service Cloud, Raise Now, PeopleSoft, Net Forum, Nice in Contact, and Teams• Participated in weekly team meetings where updates in policies and procedures were discussed to incorporate new information proactively, further contributing to the individual professional development plans• Provided well-informed, friendly, and insightful responses to all… Show more • Processed Spanish responses and inquiries using an internal ticketing system, allowing for proficiency in software such as Oracle Service Cloud, Raise Now, PeopleSoft, Net Forum, Nice in Contact, and Teams• Participated in weekly team meetings where updates in policies and procedures were discussed to incorporate new information proactively, further contributing to the individual professional development plans• Provided well-informed, friendly, and insightful responses to all inquiries relating to the Rotary Foundation, recognition to donors, account corrections, and information on programs and grants• Reviewed inquiries with careful adherence to established procedures and service-level agreements promptly Show less

Chicago, Illinois, United States

• Helped design and construct training programs that enhanced apprentice workplace performance and efficiency• Ensured that all food safety standards were met by maintaining a clean and organized work area, frequently washing hands, and changing gloves constantly• Maintained constant communication with team members regarding low inventory, catering orders, menu changes, etc..... ensuring a smooth shift transition from morning crew to evening crew• Aided in the daily preparation of… Show more • Helped design and construct training programs that enhanced apprentice workplace performance and efficiency• Ensured that all food safety standards were met by maintaining a clean and organized work area, frequently washing hands, and changing gloves constantly• Maintained constant communication with team members regarding low inventory, catering orders, menu changes, etc..... ensuring a smooth shift transition from morning crew to evening crew• Aided in the daily preparation of washing and cutting ingredients according to restaurant needs, building speed in knife skills• Experimented with ingredients for potential menu items, sparking conversation for new possibilities and growth• Emphasized the importance of presentation when training fellow teammates, creating a variety of beautifully arranged ingredients and a good first impression for new coming diners Show less

Chicago, Illinois, United States

• Prepared daily baking mix/dough to serve fresh baked goods every single day • Maintained a clean environment by running constant sweeps throughout the shop, dusting, wiping down glass/doors/handles, cleaning restrooms daily, and enforcing mask mandate • Restocked low inventory at the front of house to ensure efficient workflow for closing shift baristas • Maintained a friendly work environment and hospitable service for customers, resulting in up to 20% - 25% tip daily

Skokie, Illinois, United States

• Offered in-store and remote styling services that catered to personal preferences and needs from a wide selection of various styles and sizes• Provided customers with relevant sales information and product knowledge that allowed for a personalized, well informed shopping experience• Helped customers locate merchandise throughout the store, allowing for inter-department cross-selling of Nordstrom merchandise• Enforced Nordstrom's "Customer Obsessed" innovation through creating an… Show more • Offered in-store and remote styling services that catered to personal preferences and needs from a wide selection of various styles and sizes• Provided customers with relevant sales information and product knowledge that allowed for a personalized, well informed shopping experience• Helped customers locate merchandise throughout the store, allowing for inter-department cross-selling of Nordstrom merchandise• Enforced Nordstrom's "Customer Obsessed" innovation through creating an amicable environment that secured customer loyalty• Encouraged customers to join the Nordy Club rewards program every time at checkout—keeping customers updated on price changes, relevant style selections, and exclusive services• Fulfilled in-store DTC (Direct To Consumer) orders from multiple Nordstrom locations seeking products available only at the Old Orchard Skokie location Show less

Chicago, Illinois, United States

• Assisted customers at cash registers with restaurant orders• Organized and distributed contents of cash register drawers at the end of each shift, ensuring that the ledger displayed the correct dollar • Established meaningful relationships using the companies’ customer-oriented philosophy, ensuring customer loyalty

Greater Chicago Area

•Implemented excellent customer service in a high-paced, high-volume environment, resulting in a consistent 25% tip average•Trained new employees on daily restaurant procedures, handling the POS system, and delivering superb customer service•Attended tables in a prompt and amiable manner from start to finish

Greater Chicago Area

• Participated in a month-long Event Production internship for the three-day Chicago Gourmet culinary event in Millenium Park• Assisted with 75% of digital ticket sales through social media outreach, marketing platform outreach, and event listing websites• Directed over 150+ international food/wine vendors and production staff to designated booths, and performed site inspections to ensure that equipment functions were up to standard• Negotiated various elements of the event to fit… Show more • Participated in a month-long Event Production internship for the three-day Chicago Gourmet culinary event in Millenium Park• Assisted with 75% of digital ticket sales through social media outreach, marketing platform outreach, and event listing websites• Directed over 150+ international food/wine vendors and production staff to designated booths, and performed site inspections to ensure that equipment functions were up to standard• Negotiated various elements of the event to fit within allocated resources and budget, fostering weekly meetings for monetary adjustments• Engaged in weekly meetings with senior staff to develop aesthetic and functional use of space, materials, and branding, further creating an elevated composition of fashion and culinary arts Show less

Greater Chicago Area

• Provided quality customer service to customers by handling questions and concerns in a timely and friendly manner, resulting in an overall increased satisfaction rate• Assisted with daily inventory for over 10 decades of styles for men and women, supplying customers with a variety of fashionable options

Greater Chicago Area

•Trained a group of students through a variety of yoga sequences one summer, resulting in strong leadership and public speaking skills•Participated in the creation of an abstract mural, displayed at the O’Hare International Airport, promoting student diversity from all around the Chicagoland area•Acquired skills on analog photography; including processing, developing, and showcasing 35mm-120mm film

Bachelor'S Degree, Finance

Improv Program