Director Of Housing & Support Services
CurrentManage staff to maximize productivity and efficiency, including: hiring, directing job assignments, monitoring and assessing staff performance, coaching, assuring compliance with regulatory requirements and YST organizational mission; provide recommendations for staff compensation, promotion and termination actions, as appropriate;Develop and implement department goals which continuously improve the quality and/or quantity of services provided to internal and external customers; monitor and make periodic adjustments to assure targeted outcomes are achieved; Assure operations remain within the authorized budget and that Agency resources are spent effectively and efficiently;Research, evaluate, recommend and promote new services and improved service delivery which consistently enhances the value of the department to the Agency;Assure compliance with all applicable professional standards and requirements of funding sources and regulatory agencies; protect YST from loss of revenue, clients, or reputation due to any compliance failure;Assure accurate, timely communication with staff regarding agency initiatives and promote good working relationships between departments;Assure accurate, timely data management and record-keeping for reports, decision-making and successful completion of audits;Demonstrate the highest levels of customer service orientation and welcoming acceptance for all clients, visitors and staff to assure that the behavior modeled as a YST leader is congruent with the agency mission and values.
