• Key human capital transition manager for $2.2b transaction of Simply Self Storage to Public Storage in September 2023.• Developed comprehensive employee life cycle plan with five-pillar approach to reduce 2022 field attrition from 52.8% (Q1/2) to 29.1% (Q3/4).• Redesigned Talent Acquisition process, software, updated pre-employment screening, created analytics, and developed internal talent into leadership role.• Overhauled onboarding program – developed leadership touchpoint plan, implemented review committee, oversaw internal software development & spearheaded business case analysis for software web implementation to improve user experience and data process flow to HR system.• Developed market wage compensation strategy, updated wage tiers & compensation policy for field employees; created new bonus plan structure for corporate employees; updated performance management process & forms; implemented executive succession planning review.• ESG champion for Blackstone private equity firm’s social objectives – created & executed employee engagement, community service, employee recognition, and social impact campaigns.• Developed “I Simply Belong.” Diversity Equity & Inclusion (DEI) Vision, Mission Statement & Strategic Objectives to include survey initiative, management diversity index, diversity recruiting plan, and led DEI engagement committee.• Redesigned 2022/23 benefit plan offerings to increase employee participation & maintain low employer costs (2023 net 3.0% increase medical, 15% reduction dental & 9.0% reduction ancillary plans).• Directed and oversaw all HR activities; built strong relationships with executive & departmental leaders to foster an inclusive, engaged, & high performing workforce.

• Experienced in sourcing, screening, and onboarding potential new employees. Proven in Organizational Development and Employee Relations, as well as Performance Management, Training and Development, and Compensation. • Led efforts towards achieving “Employer of Choice” and world-class employment practices. Directed and oversaw all HR activities in U.S. & China, including recruiting, benefits, safety, legal, compliance, compensation, employee relations, and payroll.• Reported directly to CEO and built strong relationships with executive leaders to support department goals and to help make the company a high-performance, team-based workplace. Coordinate activities with temporary employment agencies to maintain staffing.• Created and provided monthly and quarterly HR performance metrics to a private equity firm. Worked with executives at the private equity firm on annual basis after implementing a talent review process for succession planning.• Redesigned benefit plan types and offerings, consolidated company entities at low annual increases (2020 was 1.8% medical and 0% for other plans), onboarded EAP, and life insurance with market review to ensure competitive offerings.• Pandemic Response: Led Emergency Response Planning, Labor Contingency Planning. Established and chaired the committee with cross-functional leaders, implemented emergency leave policy, implemented COVID-19 vaccine policy, conducted workplace safety audit, documented multiple new safety policies, implemented return to work screening with the local medical provider, and coordinated facility’s fixtures to touchless after touchpoint audit completed.

Oversee all HR functions for 800+ Manufacturing, Engineering, & Field Service Employees, Contractors and HR Support Team to include:Key Accomplishments:• Created & implemented Attendance Points Policy for Hourly Non-Exempt Manufacturing Team that resulted in approximate 18% improvement in productivity.• Designed compensation bands and skills matrixes for Hourly Non-Exempt Manufacturing Team. Completed Market Analysis of all pay incentives resulting in equity adjustments & hourly shift differential increase.• Participated in development, implementation & ongoing maintenance of Behavioral Based Safety program that reduced recordable injuries by 40%.• Developed & Delivered over 15 leadership and skills-specific training and compliance training programs to include an HRIS training program that is utilized by the entire organization.• Designed & implemented an Internship Program that partners with several local universities.• Evaluated multiple dysfunctional work teams, conducted employee surveys, town hall meetings, & investigations. Implemented multiple change management recommendations that have resulted in more balanced & cohesive work environments.• Created Diversity Analytics that are currently in use with the entire organization & developing succession planning based on performance & to increase diversity span.• Implemented Recruiting & Turnover metrics to evaluate HR Team performance and make adjustments to ensure that all strategic organizational goals are met.• Spearheaded HR Services Redesign project for entire organization creating workflow diagrams for all HR processes. Partnered with other shared services to streamline HRIS & process flow, increasing productivity and HR Team visibility & viability within the workplace.

Key Team Member in the development, implementation, & site management of the successful startup - SunRail Commuter Rail Operations in Central Florida. Key Contributions Include:• Recruiting & onboarding of key management personnel & all operations/support staff for successful revenue service operations launch in April 2014.• Developed & implemented HR framework for site to include writing & rolling out site policies & procedures for performance improvement, attendance, timekeeping, tobacco use, etc.• Negotiated service contracts with local clinics, collectors, & taxi agency for pre-employment screening, workers’ compensation medical care, other occupational screening, and transportation needs.• Reviewed and reconstructed accurate job profiles and job descriptions for each site position.• Developed compensation structures and implemented skill-based progression matrixes for multiple crafts.• Designated Employer Representative (DER) for SunRail Site – oversee Federal Railroad Administration (FRA) Part 219 Drug & Alcohol Compliance Plan and ensure compliance of all regulations for pre-employment, random, post-accident, and reasonable cause/suspicion testing & Federal reporting.• Facilitated Union elections and negotiations for 4 different crafts, with 2 different unions, under NLRB and RLA jurisdiction. Actively involved in the negotiation of Collective Bargaining Agreement (CBA) verbiage and terms. Drafted, submitted, and ensured compliance of side letter agreements while pending ratification of CBAs.• Developed multiple training programs and tools for Management team to educate on various HR compliance issues such as workers compensation, performance reviews, interviewing, etc.

•Benefits Administrator; Managed multiple benefit plan websites entering all new hire enrollments, changes, & terminations. Reviewed, audited, & approved all benefit plan billing. Audited and reported life insurance participation & submitted monthly self-billing to corporate.•Absence Leave Administrator; Provided, reviewed and approved FMLA benefit claims. Instructed all employees on their rights under federal & state law, and company policy regarding leave. Followed up with STD provider regarding claim administration & to audit voluntary benefit deductions.•Employee Relations Specialist; Investigated & documented all employee complaints. Responded to ADA requests, EEO complaints, & OSHA-related complaints ensuring 100% compliance with various laws & regulatory mandates.•Wellness Coordinator; Established employee wellness committee. Implemented and coordinated annual Wellness Fair with local organizations & benefit providers. •Recruiter; Posted job ads, phone-screened candidates, interviewed, and coordinated interview times with Management. Conducted background checks, reference checks, & sent candidates for drug screening.•Performance Review Liaison; Managed monthly performance review process.•Attendance Tracking Administrator; Input all employee attendance notations in HRIS. Generated daily, weekly, & monthly attendance reports.•Workers Compensation Administrator; Interviewed injured employee & witnesses, filed insurance claims, reported restrictions to management & followed up with medical providers.•Retention Coordinator; Implemented & coordinated Quarterly Employee Appreciation Events, Developed & distributed employee engagement survey.•Payroll Back-Up Administrator; Entered all payroll changes & backup payroll clerk. Researched & created Payroll Processing Manual for company use.•Compensation Analyst; Reviewed market labor data on annual basis & reviewed current employee compensation structures to ensure fair & competitive wage structure.

• Managed all workers’ compensation claims, injury reports, investigations, and disputes.• Distributed, reviewed, and managed all FMLA and STD benefit claims.• Entered new hires, terminations, and payroll changes into HRIS• Liaison with Local Teamsters # 7 Union; assisted and negotiated in grievance process; researched, prepared and attended monthly grievance arbitrations, ensured Management compliance with CBA.• Assisted Management with performance review evaluations, disciplinary actions, and terminations.• Created & chaired employee safety committee; maintained daily, weekly, & monthly preventative maintenance lists & partnered with production management to ensure compliance.• Established plant training programs for safety; evaluated and maintain training needs analysis matrix & analyzed training effectiveness.• Investigated employee complaints & documented corrective action discussions.• Conducted New Hire Orientations & managed employee training files and certifications.• Generated daily, weekly, and monthly reports tracking plant injuries, employee restrictions, training hours, terminations, and headcount.• Posted all job openings; sourced, reviewed, & interviewed candidates; awarded & managed internal job transfers in accordance with union contract.• Audited, maintained, and processed monthly billing for union dues and union medical insurance• Benefits Administrator liaison between Insurance Carriers, Teamsters, Noble Corporate, and employee on all enrollments, changes, and claims.• Verified employment; reviewed and disputed unemployment claims.

• Actively sourced quality candidates through the Internet, job fairs, networking, & referrals.• Pre-screened candidates conducting behavioral-based interviews appropriate for the position.• Conducted urine drug tests on site, background checks, employment verifications, and reference checks.• Researched prospective clients in local area; made telephone and face-to-face sales calls.• Coordinated and attended local networking events within community.• Reviewed and disputed unemployment claims.• Investigated, documented, and submitted workers compensation claims.• Entered payroll hours into eEmpact HR software system on a weekly basis.• Followed up with clients and employees via telephone on a weekly basis to determine performance standards and employee job satisfaction.

• Phone screened candidates and set up interviews for Recruiters, ensuring they were provided with a pool of qualified candidates under EEOC and Affirmative Action guidelines.• Administered, tracked and scored Kenexa behavioral assessment exams for all interviewed candidates.• Administered hair drug screen tests to candidates on site, shipped to lab & followed up on results.• Conducted pre-employment background and reference checks for each qualified candidate.• Created and maintained job files for every open position.• Researched and compiled multiple compliance and statistic reports for the Director of HR.• Conducted New Hire Orientation on a weekly basis & traveled to off-site locations as needed.• Created and maintained employee files for all new hires and existing employees.• Audited, maintained, and updated all Company, State, and Federal documents (i.e. I-9's, W-4's, W-2's).