Aumbrian Keys Email & Phone Number

Suitland-Silver Hill, Md, Us

Beltsville, Maryland, United States

As a product/order specialist at Beltway Blinds I obtained an extensive knowledge of the Alta and Graber product lines. I also singlehandedly quoted and submitted all blinds and shades orders for a rapidly growing, multi-million dollar window treatment company. Reordered all blinds and shades that were delivered from the manufacturer incorrect or damaged and maintained an incredibly positive rapport with the customer service reps at all manufactures to ensure that they were always happy to go above and beyond to fulfill my requests.It was necessary to be in constant contact with the production team staff as well as management to answer any questions that arose regarding locating an order or remake in the system, to ensure timely scheduling and installation of products. I constantly studied product info in order to maintain up to date product knowledge and answered any product questions. I also maintained a positive, upbeat, and caring attitude at work and towards my work with employers and co-workers

Cumberland, Maryland, United States

As a product specialist with Hunter Douglas I obtained extensive knowledge of the Hunter Douglas product line, answered incoming phone calls and emails to support the customer base and outside sales teams as necessary. I also entered orders and checked order statuses, processed returns, repairs, remakes, and answered all product questions as well as escalate dealer complaints as necessary to the appropriate level of management.

Alexandria, Virginia, United States

As a DDM (desktop, deployment, and move) production assistant I conducted research, compiled data, and prepared schedules for universal laptop deployments to government employees. I also arranged repairs and insured all maintenance is successfully completed, performed general clerical duties (filing, faxing, printing, etc.), and maintained the organizations documents, records and reports.