Akhat Askar Email & Phone Number

Astana, Kz

Astana, Kz

Astana, Kazakhstan

Astana

As a Front Desk Agent, I efficiently manage all front desk operations, including greeting guests, answering inquiries, and handling check-ins and check-outs. My responsibilities extend to maintaining accurate guest records, processing payments, and providing exceptional customer service to ensure a positive experience for all visitors. Additionally, I effectively handle phone calls, reservations, and address any guest concerns or requests promptly and professionally. With strong communication… Show more As a Front Desk Agent, I efficiently manage all front desk operations, including greeting guests, answering inquiries, and handling check-ins and check-outs. My responsibilities extend to maintaining accurate guest records, processing payments, and providing exceptional customer service to ensure a positive experience for all visitors. Additionally, I effectively handle phone calls, reservations, and address any guest concerns or requests promptly and professionally. With strong communication skills and attention to detail, I strive to uphold the highest standards of hospitality and contribute to the overall success of the establishment." Show less

Greeting guests.- Search for available tables; Booking tables in restaurants, bars, etc- Organization of tickets for city events- Provision of booking and purchase of air tickets, trains,- Organization of transport to the airport, around the city, from the airport - Control of the availability of seats in the restaurant, the safety and well-being of guests.

Meeting and seeing guests to their rooms;- Open doors and help guests/visitors to enter and exit;- Informing guests about property amenities, services and opening hours, as well as local attractions and events;- Explain to guests the features of the room (for example, use the room key, mini-bar, ice and shopping areas, in-room safe, laundry services);- Transportation of guest luggage to and from the rooms and/or to a specially designated area;- Assist guests/visitors to… Show more Meeting and seeing guests to their rooms;- Open doors and help guests/visitors to enter and exit;- Informing guests about property amenities, services and opening hours, as well as local attractions and events;- Explain to guests the features of the room (for example, use the room key, mini-bar, ice and shopping areas, in-room safe, laundry services);- Transportation of guest luggage to and from the rooms and/or to a specially designated area;- Assist guests/visitors to enter and exit vehicles, including helping guests with loading/unloading luggage; Show less

Нур-Султан

Meeting and seeing guests to their rooms;- Open doors and help guests/visitors to enter and exit;- Informing guests about property amenities, services and opening hours, as well as local attractions and events;- Explain to guests the features of the room (for example, use the room key, mini-bar, ice and shopping areas, in-room safe, laundry services);- Transportation of guest luggage to and from the rooms and/or to a specially designated area;- Assist guests/visitors to… Show more Meeting and seeing guests to their rooms;- Open doors and help guests/visitors to enter and exit;- Informing guests about property amenities, services and opening hours, as well as local attractions and events;- Explain to guests the features of the room (for example, use the room key, mini-bar, ice and shopping areas, in-room safe, laundry services);- Transportation of guest luggage to and from the rooms and/or to a specially designated area;- Assist guests/visitors to enter and exit vehicles, including helping guests with loading/unloading luggage; Show less

Бакалавр, Business, Management, Marketing, And Related Support Services, 3.2

Среднее (Полное) Общее Образование, Hospitality Administration/Management, 3.3