• 4.5+ years of experience in the industry of Information Technology, • Solid understanding Of Apple MAC OS & Windows Environment.• Strong hands-on experience in O365 administrative tasks and Active Directory (AD)• Good experience in End User Support, VIP Support, Workshop Setup, etc. • Working level knowledge of JAMF Pro and SCCM console.• Basic Understanding of Microsoft Intune (MDM/MAM).• I have expertise in recognizing and communicating technical problems, processes, and solutions.• I have a proven track record in diagnosing and resolving convoluted network issues, hardwiring entire organizations’ networks, and ensuring maximum network security. • I have excellence in root cause analysis for reoccurring incidents and assisting with the development and implementation of structural solutions.• I can identify, collect, and analyse security-related logs for reporting and compliance.• I am good at helping and supporting the teams with critical power equipment servicing, troubleshooting, installation, and maintenance. You can connect with me to learn more about my work experience and skills, and I will be happy to discuss them. Thank you.