Akhil Som Email & Phone Number

• Over 20.0 years of IT experience with expertise in Product Management and Implementations, Requirement Gathering, Sales, Gap analysis, Production support, Data Migration, Creation of Business Artifacts, and Black Box Testing.• Currently serving as Product / Engineering Manager of native and hybrid mobile app deliverables across variant domains in the services segment.• Served as Product Owner of the USA Healthcare Payment solution management system of Hospital Corporation of America ( HCA), as part of Feathersoft Pvt. Ltd, facilitating Customer hospital bill payments.• Managed the Aviation Crew management system Product feature implementations across various clients like Qatar Airways, Oman Airways, and British Airways.• Served as Product Owner of a B2B e-commerce platform in the USA healthcare market.• Responsible for conducting Product Demos to Clients, User Training at the Client site, and Client presentations.• Exposure as Onsite Project coordinator in Oman for Oman Airways Crew management product implementation.• Pioneer in documentation, mainly functional and business specification documents, User manuals andInternal training aid documents• Exposure in managing User Acceptance Testing across various client sites.• Expertise in handling and solutioning production issues, being part of the support team.Onsite Experiences____________________________________• Gap Analysis, User training & Onsite support at Oman, as part of Oman Airways Crew management implementation.• Sales assistance & requirement gap analysis at Qatar, as part of Qatar Airways Crew management implementation.• Gap Analysis at Romania, for Syngenta as part of Crop management software implementation

Listed skills include Business Analysis, Business Process Improvement, Team Management, Manual Testing, and 6 others.