Akhilesh Kumar Email & Phone Number

Online Assessment Department . A Perceptive and result oriented professional with 7+ years of experience as Administrator, Test Centre Administrator. Excellent Management, Team handling & operational skills.  Decision Maker, Honest & Good communication Skill, Well organized able to work effectively. Have gained extensive conceptual knowledge in the Computer application networking& IT infrastructure Managements for clients as well Proficient in self adaptation with a dynamic environment.Job Responsibility:-➢ Handling the team of 25 people.➢ Taking responsibility as a Cluster Head.➢ Operation Handling and Resource Management.➢ IT Infrastructure Management.➢ Reporting of daily activities in the prescribed format.➢ Documentation and Process implementation.➢ Assets Inventory & Managements. ➢ Expanse tracking & Manage. ➢ Vender’s Managements.➢ Co-coordinating with Head Office.➢ Imparting duties and managing the Test Center.➢ Online Examination over SPS and SBT, ➢ IT Helpdesk, Call Support, Ticket Generate, Call Closure➢ Client Meeting Coordination➢ Project Mapping, work allocation, training, problem resolution.

Listed skills include Leadership, Requirements Analysis, Team Management, Customer Service, and 2 others.