• Lead the Infrastructure team, manage the day-to-day IT Operations ensuring reliability and availability of data centers, infrastructure, and core enterprise applications and oversaw all infrastructure projects including design and implementation of infrastructure solutions in multi cloud platform• Develop relationships with key stakeholders across business units to ensure effective communication throughout the project lifecycle.• Provide technical expertise on complex issues related to systems architecture, datacenters operations, or other areas as required by management.• Ensure that all projects are completed within budget and adhere to established timeframes while maintaining high quality standards through proper planning and execution of tasks• Create an enterprise architecture roadmap to ensure that technology was aligned with business goals and objectives• Spearhead the implementation of new technologies, including cloud computing, virtualization, and big data analytics• Negotiate, maintain, and comply with software license and maintenance agreements• Negotiates and maintains vendor and service agreements• Retain and develop a successful team to support IT services; provides guidance and direction to the management team. Supervise recruitment, development, retention, and organization of IT Operations staff in accordance with corporate budgetary objectives and personnel policies• Capacity planning of the enterprise’s datacenters facilities, server, networking, storage, and backup infrastructure and support• Research, analyze, design, propose and support the delivery of solutions that are appropriate for the business and technology• Understand, advocate and support Information Technology’s enterprise strategies. Act as visionary to proactively assist in the direction for future strategies• Experience in 24 X 7 production support using global network delivery model

• Manages, tracks, and reports on budget status on an ongoing basis• Proficiency in integrating various components/applications using RESTAPI, Webservices etc.• Strong experience in implementation of automation tools like ignio, Pega/UiPath RPA, vRealize automation.• Good knowledge & expertise on Python, Selenium, Groovy, Shell Scripting and PowerShell.• Expertise in data migration from on-prem to Azure cloud and AWS Platform• Good knowledge & experience on DevOps Tools like Jenkins and integration with other automation tools and configuration management tools.• Knowledge & expertise on defining the standards and best practices for customer environment for Automation and DevOps• Experience in automation of mundane tasks to improve efficiency & reduce human errors.• Strong hand on experience on implementation of cognitive chatbot solution using MS LUIS, Q&A Maker, and Azure Bot Framework.• Proficient in business requirement gathering, Data Analysis and converting them to project plan.• Good experience in Service delivery, managing client relations & presentations.• Experience in both Agile Framework and Conventional Waterfall Model.• Hand on experience in creating dashboard and reports using the PowerBI• Experience in maintaining & customizing the product as per client’s requirement • Experience in performing general technical troubleshooting and Bug Fixing.

• Designing and implementing the physical and virtual infrastructure for the data center, including servers, storage, networking, and appliances• Managing data center operations, including monitoring and maintaining equipment, managing backups and disaster recovery, and ensuring that the data center is secure.• Delivery for all data center infrastructure services, including Cloud, server management, storage management, network management, database Management and virtualization.• Delivering projects related to data center infrastructure, including upgrades, migrations, and new deployments.• Vendor relationships, negotiating contracts, and ensuring that vendors deliver services and products in accordance with SLAs• Managing the budget for data center infrastructure services, including forecasting costs, managing expenses, and ensuring that the budget is aligned with business objectives.• Ensuring that data center infrastructure services comply with relevant regulations and standards, including security, privacy, and compliance with data protection laws• Handling a team of engineers and technicians, ensuring that they have the necessary skills and training to perform their roles effectively• Identifying areas for improvement in service delivery and implementing changes to improve service quality and reduce costs• Collaborate with other stakeholders, including application owners, developers, and business leaders, to ensure that data center infrastructure services are aligned with business objectives and meet the needs of end users

• Responsible for designing, creating and maintaining Oracle/DB2 databases to meet the business needs of the organization. This includes creating database tables, indexes, views, and stored procedures.• Monitoring and tuning the performance of Oracle/DB2 databases. This includes optimizing database queries, ensuring database server performance, and identifying and resolving performance issues• Setting up backup and recovery processes to ensure data is protected and can be recovered in case of any disaster or system failure• Hardening the database for security and ensuring data privacy and confidentiality. This includes creating and managing database user accounts, roles, and permissions.• Maintaining the health and availability of the Oracle/DB2 databases. This includes regular database maintenance tasks like purging old data, reorganizing database objects, and monitoring the database server logs• Monitoring the database server and predicting future growth. This includes determining the required hardware and storage resources to ensure adequate capacity for future needs• Managing a team of DBAs, assigning tasks, and overseeing their work to ensure the quality and timely delivery of services across various geographies• Managing relationships with vendors who provide database software and related services.• Documenting database design, configuration, and maintenance processes to ensure continuity of operations and compliance with organizational policies and standards• Collaborating with cross functional teams such as developers, system administrators, and network engineers, to ensure the smooth integration and operation of database systems with other systems and applications• Face monthly and quarterly audits for SOX compliance• Upgrade/migration of the databases to keep in supported level. • Performing Refresh of the Exadata appliances patching and refresh• Installing, configuring, and upgrading Guardium• Monitoring and analyzing database activities

• Installation DB2 UDB & other products various platforms like AIX and Solaris etc. Creation of DB2 Instances, databases and tablespaces and objects likes schemas, tables, indexes etc.• Perform maintenance activities and routine health check on all the production databases.• Upgradation of databases from V9.1 to V9.8 and conversion of 32-bit instances to 64-bit instances. • Design and implement the proof of concept on dev environment and later move changes to production environments• Configuration of High availability disaster recovery, replication mechanism on existing setup.• Setting up and configuring DB2 client and DB2 connect for heterogeneous databases.• Ensuring database availability of db. server to users at all times. Also ensuring optimal performance of the database by tuning.• Provide ongoing operational support, technical support, and problem resolution to application team for any issues relating to DB2 UDB database • Database refreshes/Data loading across various environments for DB2 databases like test, development environments• Liaise with IBM to open PMR's to get the resolution for certain critical problems• Prepare and implement standard recovery procedures for data recovery• Perform Database Backups and Recover the databases in case of disasters • Involve in decision making on fields related to Capacity planning of databases, procurement of additional storage after estimating the database size and growth factor.• Review / Perform Change Management Records (CMR) on production databases for rolling out any changes to production databases• Security maintenance of DB2 database objects which involves granting /reviewing access to users on DB2 databases, tables, and other database objects. Securing & hardening the database from fraudulent activities• Suggesting and implementing the best practices which are suitable to the environment and providing the maximum uptime to the business

• Performing oracle/DB2 database administration work & production support for all databases in the enterprise 24*7 and 365 days a year. Managed ~1200 database sized between 50GB to 30TB• Planning of Databases, Installation, configuration of Oracle/DB2 database server software and related products on multiple nodes in VERITAS clustered environment• Managing user accounts, administer, maintain, develop and implement policies and procedures for ensuring the security and integrity of the databases• Perform DB Clone from Prod to Non prod environments• Analyzing tables & schemas, collecting system statistics, reorganizing tables and rebuilding indexes. • Implement advanced queuing configuration for MQ to establish database communication with heterogeneous databases• Implement High Availability and DR across the production DB environments• Proof of concept to test new version & hotfixes/patches of database• Monitoring & managing Database growth and capacity planning• Resolve database performance issues, database capacity issues• Applying patches as and when required• Hardening for DB and maintain DB security• Perform the database upgrade as applicable• Coordinate with product vendors on the opened PMR's/SRs to get the resolution• Prepared and implemented standard recovery procedures for data recovery• Perform Database Backups and Recover the databases in case of disasters• Review / Perform Change Management Records (CMR) on production databases for rolling out any changes to production databases• Respond to incident, problem and change requests within SLA• Front end with customer & other project team and manage expectations

• Implementation of ISBS Retail Banking application package with external interface modules such as ATM, Forex, Tele banking, SMS banking, fallback and remote query system to customers Data Center and provide end to end support on day to day basis.• Provided bug fixing and patch applications to the product and maintain version control. • Planning of Databases, Installation, configuration of Oracle database server software and related products.• Creation of Instances, Table spaces, Schema Objects, Roles & application users • Tuning of Oracle initialization parameters and SQL statements• Monitoring backup & recovery of database• Maintain database security • Maintaining & customizing the product as per client’s requirement • Perform general technical troubleshooting, Bug Fixing.• Adding new functionalities to the already existing software.• Developing PL/SQL scripts for Client’s Requirements.• Project monitoring and progress reporting.• Task allocation, Co-ordination with the other groups.• Quality audits