πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± Email and Phone Number
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± personal email
- Valid
β’ I am a professional with over two decades of experience in various industries like Marketing & Advertising, Staffing & Recruitment, Non-Profits, Business Process Outsourcing, Information Technology etc. β’ I have over 15 years of experience in Operations Management, Customer Service Delivery, Account Management, and Team Management. β’ I have over 14 years of experience in Staffing & Recruitment (Recruitment Process Outsourcing) Industry. β’ I have over 10 years of experience of Marketing & Advertising Industry.β’ I have over 16 years of experience in Sales & Marketing.β’ I have over 10 years of experience in Cold calling, Lead generation & Email marketing to generate new business.β’ I am a Manager and a Leader with Sales & Business Development acumen. β’ I have a hands-on approach towards supervising to ensure delivery of performance within the time & cost parameters as per the agreed SLA. That is why I donβt just do business development β I manage & lead teams for successful service delivery, client satisfaction, continued business, getting references and new business development. β’ Years of experience and an analytical bend of mind ensure that I adapt quickly to dynamic business environments and adopt pragmatic approach in improvising on solutions and resolving complex issues. β’ I have demonstrated proficiency in executing operations related to employee performance management system, hiring / attrition, administrative duties, contract drafting, cost management, etc. β’ I possess a very strong communication, presentation & demonstration skills both in person and using white-boarding and other online tools. β’ I am the one who can hire, coach, train, mentor and lead teams to great success.
Hhi Outsourcing Llp
View- Website:
- helpinghandin.in
- Employees:
- 10
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Managing PartnerHhi Outsourcing Llp Aug 2024 - PresentOverseeing the day-to-day operations of the LLP and help make essential business decisions. Key roles and responsibility include:β’ Working with the partner/owner to set organizational strategies and goalsβ’ Implementing organizational policies and proceduresβ’ Communicating and collaborating with stakeholders, including executives and employeesβ’ Monitoring day-to-day business operationsβ’ Reviewing financial activities, including accounting tasks, budgets, financial statements and reports β’ Overseeing hiring and firing activities, along with apparaisal and evaluationsβ’ Ensuring the business complies with relevant laws and regulationsβ’ Assessing organizational and personnel performance, implementing changes as needed for improvementsβ’ Business development to bring new business/clientsβ’ Developing and managing a business plan for client acquisitions and salesβ’ Providing vision and leadership to the teamβ’ Working closely with key client contacts to improve salesβ’ Providing analytical and project support
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Founder And Business ManagerSelf-Employed Jan 2014 - PresentVadodara, Gujarat, IndiaManaging/Supervising remote team members, ensuring deliver-ability and monitoring qualityManaging operations and providing direction and leadershipHiring, training, supporting and leading team membersCreating and executing marketing strategy and business development planRunning Campaigns, Creating Proposals and Handling Negotiations to close the dealBuilding relationship, ensuring customer satisfaction, getting references and new businessesHandling logistics requirement
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Sr. Director Strategic Business DevelopmentEnlightenment99 Software Consultants Pvt. Ltd Jan 2013 - Dec 2013Vadodara, Gujarat, IndiaE99 is a division of Sterling Hoffman (https://sterlinghoffman.com/) which has many sub-divisions based on the verticals - Food & Beverage, Software Sales, Life Sciences (Biotech/Med Devices, Pharma) and Engineering.My Key roles and responsibility included the followings: β Developing & Implementing Sales & Marketing Strategy to help develop and grow Portal Sales Group.β’ Portals included one each for Food & Beverage, Biotechnology, Pharmaceuticals, Medical Device, Software Sales and Consulting Engineering β Providing inputs on Email & Online Marketing Campaigns for lead generation β Analysis of Email Campaigns & Leads to understand the success of each campaign and making suggestions β Providing support for VOIP campaigns for lead generation β Developing and nurturing relationship with key major accounts to expand business β Initiating contact with prospects/leads & clients in order to establish interest and determine business needs and sales opportunity through Cold Calling & Social Media networking β Leading the development and execution of effective account retention strategy β Providing leadership in defining requirements and directing resources to achieve account goals β Product Demonstration to clients & leads for developing/acquiring new accounts/business through white boarding tools like Go To Meeting β Bugs reporting & providing feedback for revamping and enhancing job portals for better customer experience β Reported to VP of Marketing -
Operations ManagerRishabh Software May 2010 - Nov 2012Vadodara, Gujarat, IndiaWorked with Rishi Infotech Pvt. Ltd. a division of Rishabh Software (https://www.rishabhsoft.com/) as Operations Manager handling the operations for Recruitment Process Outsourcing (RPO) division.My key roles and responsibilities included: β Direct management of a team of Recruitment Consultants & Sourcing Specialists β Meeting and exceeding performance objectives for RPO dept. β Instrumental in implementing Applicant Tracking System and help develop a strong database of 150K resume in less than 2 years β Developed a structured training program for the RPO dept. & took Training Sessions β Provided management direction and leadership, training to recruitment staff, building customer relationship and helping sales and marketing team in closing business deal β Responsible for hiring/retention, training, mentoring, performance evaluation and appraisal of staffs β Preparing various reports and metrics for performance evaluation β Successfully handled the IBM Be Liquid project as program manager -
Manager-OperationsTranspek Industry Ltd Feb 2008 - Apr 2010Vadodara, Gujarat, IndiaWas on deputation from Transpek Industry Ltd., to an NGO, Shroffs Foundation Trust (http://www.shroffsfoundation.org/) to set up and run the Business Process Outsourcing (BPO) Unit. My Key roles and responsibilities included:β Providing management direction and leadership in BPO unit set-up, operation & business development β Directing/Guiding/Supervising the overall BPO Unit activity of the company in terms of configuration of systems, communications and operating software β Attending review and planning meetings with the funding agency β Liaison with govt. on behalf of the NGO and preparing new proposals β Providing periodic reports for the management as well as govt. bodies β Continuously reviewing the systems and methods of operation and implementing appropriate changes to effect improvements, reduce cost and enhance efficiency β Preparing proposals and bids for new Business development β Coordinating with the project consultant, engineer, vendors etc. on project related issues β Preparing case-study on projects being carried out by the centerβ Overall supervision of the commercial project awarded to the BPO Unit. -
Assistant Manager Business DevelopmentMagnet Technologies Jun 2007 - Nov 2007Mumbai, Maharashtra, IndiaMostly worked on International Market, Strategy formation and Implementation of Business Development plan and creating new opportunity in different geographical areas and verticals. Managing key Accounts and developing & strengthening relationship with them. Role involved Identifying the trends and key technological areas to focus on. The domain and verticals covered included the following: β E-Commerce β Social Networking β Web 2.0 Style development β CMS based development β Recruitment Portals β E-Magazine β Retail, Fashion & Accessories etc
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Sr. Exe β Business DevelopmentActax Solutions Inc Jun 2006 - May 2007Vadodara, Gujarat, Indiaβ Hiring & Training new Telemarketing/Customer support Executiveβ Responsible for Communication with The IRS, DoR, DoL, State Treasury Dept. and State Division of Revenue of USA about different issues and to meet the needs of the software development team Single E-File Contact Person from AcTax, responsible for successful co-ordination with the IRS and the DoR to convert a company with e-file approval for just couple of state in TY 2005 (first year) to the one with e-file approval for over 20 States (in just the second tax season) for both online & offline tax application. β Taking Supervisory Calls as and when requiredβ Follow-ups of Leads to convert them into Saleβ Online Demonstration of Software to the Customerβ White boarding to sort out different problem -
Process SpecialistAzure Knowledge Corporation Sep 2003 - May 2006Ahmedabad, Gujarat, Indiaβ Inbound Project: Customer Serviceβ Outbound Projects:β A] Hardcore Selling (Computer & Internet Service Provider)β B] Market Research (IT Usage) β C] Lead Generation (Mortgage) β D] Loan Origination
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± Skills
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± Education Details
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National Institute Of Business ManagementMaster Of Business Administration
Frequently Asked Questions about πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π±
What company does πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± work for?
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± works for Hhi Outsourcing Llp
What is πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π±'s role at the current company?
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π±'s current role is Managing Partner & Co-Founder - Outsourcing Service Provider | Recruitment | Business Process | Knowledge Process | Contact Center | Call Center | Business Services | BPO | KPO | RPO | LPO.
What is πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π±'s email address?
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π±'s email address is s.****@****hoo.com
What schools did πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± attend?
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± attended Lalit Narayan Mithila University, Darbhanga, National Institute Of Business Management, Lalit Narayan Mithila University, Darbhanga.
What skills is πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± known for?
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π± has skills like Marketing, Management Professional.
Who are πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π±'s colleagues?
πΌπ πππ‘ππ¨ππ¬ππ§ π’π²π·π°π±'s colleagues are Pamela Joseph, Sanvi Gupta, Deena Pathak, Sandra Brown, Andy Mehta, Aarti Sharma, Katherine Brown.
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