Akhil Handa Email & Phone Number

Bengaluru, Karnataka

1) Managed 24/7 Database production operations across MYSQL, MSSQL, Couchbase, Postgres database technologies with 99.95% uptime with overall infra size of 160+ DB servers in on premise environment handling 1.5B TXNs annually.2) Implementation of Datacenter consolidation program involving migration of 50+ live Database server to new Datacenter with minimal downtime and service disruption.3) Large scale EOL migrations of Database servers leading to reduction of vulnerability issues4)… Show more 1) Managed 24/7 Database production operations across MYSQL, MSSQL, Couchbase, Postgres database technologies with 99.95% uptime with overall infra size of 160+ DB servers in on premise environment handling 1.5B TXNs annually.2) Implementation of Datacenter consolidation program involving migration of 50+ live Database server to new Datacenter with minimal downtime and service disruption.3) Large scale EOL migrations of Database servers leading to reduction of vulnerability issues4) Migration of Couchbase DB live cluster handling 6+L Txns per day from Non EE 6.0 to EE 6.1 version with zero downtime5) DR drill events leading to enhanced customer confidence thereby generating more traffic volume and enhanced revenues for the organization6) Roll out program of new APM tool in production for 150+ Database servers. Overseeing staging rollout, validation, feedback and enrichment of APM tool followed by production roll out7) Implementation of Database production operations re-architecture and scale up which lead to handling 3X+ volumes during the Amazon and Flipkart sale season with zero service disruption8) Initiatives to cross train team members on various database technologies thereby helping to operate 24/7 operations with optimum and minimal team strength of DBAs.9) Initiatives to bring in automated monitoring of critical aspects of Database production operations aimed at enhancing response time10) Streamlined SOP documentation, Production Change Control Board production deployment management Show less

Worked across several roles within the organization.Role: Program managementAchievements1) Involved with initial Program seeding covering RFP response and SOW sign-off2) Lead 15+ sized team ramp Contact Center and UC domain. 3) Strategized team’s technical ramp up, building re-usable training content, knowledge management process4) Managed Program governance and deliveries in Fixed Price and T&M model.5) Collaborated with L&D organization to deliver several… Show more Worked across several roles within the organization.Role: Program managementAchievements1) Involved with initial Program seeding covering RFP response and SOW sign-off2) Lead 15+ sized team ramp Contact Center and UC domain. 3) Strategized team’s technical ramp up, building re-usable training content, knowledge management process4) Managed Program governance and deliveries in Fixed Price and T&M model.5) Collaborated with L&D organization to deliver several project management and soft skills training at organization level.Role: Senior Engineering Project ManagerAchievements1) Managed 150+ Comverse One Product customization delivery projects spanning implementation, UAT sign off and go-live with a 70+ sized team spread across geographies and timezones. 2) Instrumental in growing ODC account size from 1M$ revenue to 4 M$ revenue 3) Customer satisfaction score achievement of 5/5 on several CSAT surveys4) Lead Adoption of Agile delivery practices including Devops, CICD Pipeline and Automation5) Lead initiatives to strategize productivity improvement through automation, knowledge build up, cross training resources.Role: Engineering Manager1) Lead the Design & Development of Database application including Schema Design, implementation of various DB functional packages and Batch Job and Performance Tuning of Batch Modules2) Lead the Development of Data Propagation / Replication / Data Purge Processes3) Lead several Database migration projects migrating Prepaid/Postpaid customer to converged Billling platform Show less

Bengaluru Area, India

Exposure on web portal development for traffic monitoring and inventory planning for AT&T voice mailbox hardware.Played the role of team lead and developer, involved with taking necessary KT from onsite and then setting up IDC team.

Hyderabad Area, India

1) Development & Customization of Inhouse Invoice Generation Handler product for Telecom operators in India along with its integration with BSCS Billing system2) Travelled to various Tier 1&2 Telecom Operators sites in India and collaborated with client teams for final deployment, UAT and go-live of IGH product.

B.E, Computer Science, Computer Science

Post Graduate In Business Analytics And Business Intelligence

Ssc, Science