Akhil K Email & Phone Number

New York, United States

• Involved in Assignments Rules, Escalation Rules, and Auto-Response Rules Configuration and Customization in Case Management.
• Scheduling Apex jobs for processing large records.
• Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security, and configured their sharing settings.
• Created various custom Reports and Dashboards as per the customer requirements.
• Experience with Managing the complex data Experience in Integrating App Exchange Applications with Salesforce, Informatica on Demand, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE.
• Provided support for Salesforce maintenance by reviewing trace logs, developing action plans, and other administration services including periodic data cleansing, workflows, and approvals.

New York, United States

• Involved in identifying, planning, and implementing new Salesforce.com features and functions new screens, workflow,
• force.com objects, reports, apex code) to meet business requirements.
• Handled different Integrations with other platforms.
• Developed various Custom Objects, Tabs, Components, and Visual Force Pages and Controllers
• Administered, configured, and maintained Salesforce. com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, and upgrade installation.
• Created and deployed Several Reports using the Salesforce.com platform.

New Jersey, United States

• Performed the roles of Salesforce.com Administrator in the organization.
• Interacted with various business team members to gather and document the requirements. Implemented the requirements on the Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns,
• Coordinated with users to determine requirements and prepared design documents.
• Performed detailed analysis of technical and business requirements.
• Reports and Opportunities.

Hyderabad, Telangana, India

• Created Workflow Rules, Page Layouts, Approval Processes, Tasks, Email Alerts, Field Updates, and Outbound Messages to manage the Workflow and approvals.
• Created Profiles and roles based on Organization role hierarchy implemented Record-Level and Field-Level security and configured their sharing settings.
• Responsible for enabling network-based security and an organization-wide list of trusted IP addresses.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Created the workflows for automated lead routing, lead escalation, and email alerts.
• Work closely with prospects/clients to identify technical requirements and technical infrastructure for CRM-based enterprise solutions.