I am offering over 22 years of extensive global experience in Financial Services, Real Estate, and IT & ITES, complemented by a postgraduate degree in Management and notable certifications as a Lean Six Sigma Master Black Belt (MBB), Data Scientist, and Project Management Professional (PMP).Driving a major group-wide transformation program and business excellence team (Internal resources and consultants) underpinned by significant business process re-engineering, operating model innovation and digital acceleration (including ERP/Oracle Fusion) of the group business entities and functions.Currently evaluating existing technology stack and strategically assessing emerging technologies to provide a competitive advantage, driving Process Excellence leveraging process mining/re-engineering in operations & Finance, operating model design leveraging shared/managed services, and Customer experience enhancement at DAMAC Properties in Dubai, while spearheading support for DAMAC's global business operations spanning the UAE, GME, UK, and other international markets.Pioneered a comprehensive process and digital overhaul with an emphasis on external stakeholder perspective; orchestrated the design and roll-out of the digital real estate product lifecycle, integration of E-Commerce with Crypto Payments, streamlined Unified Customer Communication, and introduced Digital Selling via App & Bots.Specialties:• Real Estate Process transformation- Sales, CRM, Handover, Collections, Order to Cash, Procure to Pay • Operational Delivery | Service Management | CRM • Digitization (Sales Force, ERP, BPM, RPA, Chat-bot, Big Data, BI & Process discovery/Mining) • Project Management | Business Process Management | Process Re-engineering • Quality Assurance (FLOD) | Lean Six Sigma | Transformation • Business Continuity Management | Governance | Consulting • Business Strategy & Solutions Design | Value Creation • Offshoring/Outsourcing | CoE Design & Implementation • Shared Service Delivery & Optimization | Global Team Management • P&L Growth | Technology & Analytics-led TransformationAwards:• NASSCOM Organizational Excellence Award 2018 • CII National Excellence Award 2017 • CMMI (svc) high maturity (Level 5) certification for MetLife GSS (First for any Global Shared Services in India) 2014 • Golden Peacock Excellence Award 2013 • CII-Exim Bank Commendation Certificate for Strong Commitment to Excel while leading Max New York Life Insurance 2008