Ø  Drive sales performance of the store to achieve sales target.Ø  Managing 50 member in team of FA, Team Member & Department Manager. Ø  Drive sales performance of the store to achieve sales target.Ø  Achieving monthly 12Cr saleØ  Ensure implementation of marketing and communication process to achieve business targetsØ  Ensure implementations of SOP’s in terms of retail standards & display.Ø  Ensure implementation of loss prevention strategy/process for optimizing shrinkage.Ø  Market study to understand product offering, service & store ambience with an objective to improve shopping experience.Ø  Ensure proper replenishment of stocks and supplier returns.Ø  Ensure development of people by training, coaching and mentoring to achieve required competency levels and better productivity.Ø  Lead, engage & motivate people for better retention.Ø  Ensure proper attendance, punctuality, and grooming standards of self and the whole team is as per company’s policies.

 End to end responsibility of Men’s Fashion department approx 5500Sq With annual turnover of 17Cr with 41% of net margin. Managing and analyzing information, compiling data and creating all MIS reports, target forecast and other analytic reports in close coordination with category team. Highlighting low and high margin store and products. Tracking Weekly and YTD performance of Products with sale thru, stock cover and margin. Preparing EOSS & Promo tracker with palpable objective of stock clearance & sell thru. Budget planning for new season and EOSS as per company indications. Merchandise management- ensuring timely replenishments; ensure all categories have adequate stock against MBQ. Sales monitoring, analyzing the performance of articles and group them as best sellers, slow movers and take necessary action. Experience of SAP with added on experience on business objects Managing 18 member in team of FA and Team Member Implement processes to train Fashion Associates in conjunction with the HR which help to improve personalized selling skills Leading Amazon online in store Ensure quality visual merchandising Best in class store ambience, cleanliness. Driving top line as well as bottom line of the store assigned.

Inventory Management, People Management, Shrinkage Management, Data Analysis, And leading Amazon online sale and Store Online Sale

 Managing daily, weekly, monthly sale reports with target achievement, WoW, YoY, sale thru etc. Tracking KPIs of stores with daily, weekly, monthly & yearly comparison. Training new staff during new store opening to increase productivity and maintain the standards of the store across United Kingdom.Ensure effective operation of the cash points to minimise queues and optimise customer service. Authorization and supervision of all types of possible transactions (money payment, credit card payment, split payment) Avoiding unnecessary queues – in case of any occurring problems report to assigned manager or Assistant Manager; Standards of housekeeping – making sure that cash point area is properly stocked (e.g. carrying bags, void envelopes, spot check books, lift books, pens, pencils, etc.) – morning shift.  Dealing with customer queries and formal complaints in accordance to company  New lines report and Key lines report; Top 10 sellers and best selling subsections within assigned department; Control of No sales and Overstock; Daily tills and fitting room rotes - breaks, staff cover, staff diary use;

Selling JJB sports Credit card.(Sygma Bank)Selling to walk in customer Selling branded product like Nike, adidas, umbro etcResponsible to solve the Customer complaint and to ensure the 100% Customer satisfaction.Duty also included answering calls in prompt courteous and professional manner.Other responsibilities include developing, implementing and monitoring store prospecting plans to increase sales, Managing profit and loss responsibility for store including the protection of assets.