Aktar Alam Email & Phone Number

Bengaluru, Ka, In

Bengaluru Area, India

• Set up infrastructure in AWS Cloud to emulate the on-premise infrastructure.• Configured CloudTrail and CloudWatch services for monitoring.• Microsoft 365 Administrator, managing MS Teams OneDrive and Sharepoint.• Configured AWS Config and Amazon Guard and Amazon Macie services for enhancing security.• Facilitated installation processes to ensure that all project requirements were delivered on time.• Participated in development meetings for high-value customers and… Show more • Set up infrastructure in AWS Cloud to emulate the on-premise infrastructure.• Configured CloudTrail and CloudWatch services for monitoring.• Microsoft 365 Administrator, managing MS Teams OneDrive and Sharepoint.• Configured AWS Config and Amazon Guard and Amazon Macie services for enhancing security.• Facilitated installation processes to ensure that all project requirements were delivered on time.• Participated in development meetings for high-value customers and business operations updates.• Evaluated existing procedures and made proactive adjustments to meet changing demands.• Designed infrastructures according to project specifications. • Worked with management and TLs to accomplish technical aspects of projects.• Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.• Managed use of various types of databases and configured, installed and upgraded new ones.• Wrote and maintained custom scripts to increase system efficiency and performance time.• Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.• Implemented network security equipment ,including firewalls, two-factor authentication, and antivirus software, for networks supporting 120 users.• Designed and implemented system security and data assurance.• Built and maintained network infrastructure consisting of Windows, Linux and virtual products. Show less

Bengaluru Area, India

• Maintained flexible schedule and responded to after-hours and weekend emergencies in timely manner.• Optimized system security and performance with proactive changes.• Standardized job tasks and trained junior team members on best practices and standards.• Worked with users to determine areas in need of improvement.• Led server infrastructure development, quality assurance, staging and production systems.• Ensured high availability of infrastructure through enterprise-wide… Show more • Maintained flexible schedule and responded to after-hours and weekend emergencies in timely manner.• Optimized system security and performance with proactive changes.• Standardized job tasks and trained junior team members on best practices and standards.• Worked with users to determine areas in need of improvement.• Led server infrastructure development, quality assurance, staging and production systems.• Ensured high availability of infrastructure through enterprise-wide planning, testing, implementation and support.• Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.• Trained junior members of IT team regarding network security and troubleshooting of data circuits.• Utilized pipe and filter model to find bottlenecks and enable measurement of system resource usage and process behavior at boundary limits of all operations.• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff. Show less

Bengaluru Area, India

• Made recommendations regarding infrastructure overhauls.• Configured, tested and maintained network equipment.• Consistently met deadlines and requirements for all production work orders.• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.• Provided continued maintenance and development of bug fixes and patch sets for existing applications.• Provided second-level support for all server class… Show more • Made recommendations regarding infrastructure overhauls.• Configured, tested and maintained network equipment.• Consistently met deadlines and requirements for all production work orders.• Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.• Provided continued maintenance and development of bug fixes and patch sets for existing applications.• Provided second-level support for all server class systems.• Resolved issues and escalated problems with knowledgeable support and quality service.• Planned and implemented upgrades to system hardware and software. Show less

Bengaluru Area, India

• Shell Scripting.• Email parsing• Maintain logs related to network functions, as well as maintenance and repair records.• Confer with network users about how to solve existing system problems.• Configure, monitor, and maintain email applications or virus protection software.• Analyze equipment performance records to determine the need for repair or replacement.• Train people in computer system use.• Load computer tapes and disks, and install software and… Show more • Shell Scripting.• Email parsing• Maintain logs related to network functions, as well as maintenance and repair records.• Confer with network users about how to solve existing system problems.• Configure, monitor, and maintain email applications or virus protection software.• Analyze equipment performance records to determine the need for repair or replacement.• Train people in computer system use.• Load computer tapes and disks, and install software and printer paper or forms.• Perform routine network startup and shutdown procedures, and maintain control records.• Maintain an inventory of parts for emergency repairs. Show less

Bachelor Of Science (B.Sc.), Computer Applications

Education record