Aki Cederström

Aki Cederström Email and Phone Number

Experienced customer manager free to add value in new organisation. Able to take temporary or permanent assignment(s).aki.cederstrom@gmail.comphone: +358 40 5262613 @
Aki Cederström's Location
Imatra, South Karelia, Finland, Finland
About Aki Cederström

Result driven customer/delivery manager with 20+ years experience in service deliveries for large manufacturing companies. Passionate about leveraging high value services to drive growth and effectiveness. Proven track record in leading teams to achieve high customer satisfaction and to maintain profitable growth. I have worked 15+ years in multicultural environment and played key roles when winning major new deals. Main skills:- Contract management and negotiations- Business case creation and control- Team leading- Customer operations and ensuring high service level

Aki Cederström's Current Company Details
Freelance

Freelance

Experienced customer manager free to add value in new organisation. Able to take temporary or permanent assignment(s).aki.cederstrom@gmail.comphone: +358 40 5262613
Aki Cederström Work Experience Details
  • Freelance
    Freelance
    Freelance Apr 2024 - Present
  • Tietoevry
    Delivery Executive
    Tietoevry Jan 2013 - Mar 2024
    Delivery executive of key account. Securing deliveries and account profit&loss. Contract negotiations and management. Leading operational and tactical level activities. From June 2023 service owner of delivery towards consortium (several customers).
    View
  • Tieto
    Customer Manager
    Tieto Jan 2011 - Dec 2012
    Customer manager, operations. Responsible of add-on sales and P&L of customer account. Contracting and securing deliveries.
    View
  • Tieto
    Customer Manager
    Tieto Jan 2009 - Dec 2010
    Customer manager of small-medium size account cluster. Sales and P&L responsibility.
    View
  • Tieto
    Department Manager
    Tieto Jan 2000 - Dec 2008
    Department manager of monitoring and management services. Line management for 30+ experts (server management, DBA, SAP, etc.). Sales, P&L and delivery responsible.
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  • Tieto
    Database Administrator
    Tieto May 1996 - Dec 1999
    Database administration and server management activities. SAP basis tasks (certified SAP basis consultant 1998).
    View
  • Fingrid Oyj
    System Analyst
    Fingrid Oyj Jan 1989 - Apr 1996
    Helsinki Metropolitan Area
    Support and operations of main power grid IT systems. Companies: Dativo Oy/IVO Voimansiirto.
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  • Gym Machine Ky - Finland
    Analyst
    Gym Machine Ky - Finland May 1987 - Dec 1988
    Work-out equipment planning.

Aki Cederström Education Details

Frequently Asked Questions about Aki Cederström

What company does Aki Cederström work for?

Aki Cederström works for Freelance

What is Aki Cederström's role at the current company?

Aki Cederström's current role is Experienced customer manager free to add value in new organisation. Able to take temporary or permanent assignment(s).aki.cederstrom@gmail.comphone: +358 40 5262613.

What schools did Aki Cederström attend?

Aki Cederström attended Lut University.

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