I have led all facets of this non-profit theater, from artistic programming and community outreach to financial management and staff leadership. My role encompasses a broad range of responsibilities aimed at nurturing artistic innovation, building community connections, and managing a sustainable and impactful organization.Artistic Programming & Curation: Select and plan a diverse season of performances, workshops, and educational programs. Scout venues, coordinate auditions, and oversee artistic development, including directing at least one production per season. Curated a successful annual Artist-in-Residence program on Governors Island, featuring 37 new plays and 150+ free performances for the public annually. Financial Management & Fundraising: Develop budgets, manage financial records, and secure funding through grants, sponsorships, and fundraising events. Successfully led fundraising efforts that supported the growth of the company and the expansion of programs.Community Outreach & Audience Development: Build relationships with community organizations, engage with local artists, and develop programs to increase audience participation and support. Grew our renowned Artist-in-Residence Program on Governors Island to serve approximately 600 artists and nearly 5,000 audience members over three years.Staff Leadership & Mentorship: Hire and train staff, manage interns, and provide mentorship to emerging arts administrators.Production Management: Oversee production processes including scheduling, equipment logistics, insurance, permits, and artist contracts. Manage all aspects of the Box Office, website maintenance, and press relations. Successfully managed multiple productions, including the transformation of a historic house into artist studios, performance spaces, and community areas.Marketing & Public Relations: Developed and implemented successful press outreach, social media management, and marketing strategies to promote productions and events.

I oversaw the strategic vision and operational management and led the reopening of their black box theater and visual arts gallery. Reporting directly to the Executive Director, my role encompasses curating diverse artistic programming, financial oversight, and community engagement to reestablish the 14Y as a premier cultural hub in New York City.Artistic Programming & Curation: Develop, curate and execute a rich season of theater performances, visual arts exhibitions, and arts education initiatives. Collaborate with LABA’s Artistic Director to produce LABA events . Program work and growth resulting in a 150% increase in artist applications and a 300% rise in audience attendance.Financial Management & Budgeting: Create and manage annual budgets, oversee cash flow, and implement new financial systems to ensure operational efficiency and sustainability. Successfully increased rental revenue by 65% and secured major grants from the NEA, Harkness Foundation, and DCLA, surpassing pre-pandemic funding levels.Community Outreach & Engagement: Build and maintain relationships with artists, community organizations, and city officials to promote inclusivity and enhance the 14Y’s role in the cultural landscape.Staff Leadership & Development: Recruit, train, and manage team including the Director of LABA NY, Director of Production, Theater Manager, and related staff. Provide leadership and support to foster a collaborative and effective work environment.Marketing & Promotion: Collaborate with the Senior Director of Marketing to develop and implement comprehensive & successful marketing strategies for all programs and events. Event Planning & Coordination: Plan and execute special events, panels, and community engagement activities, ensuring alignment with the 14Y’s mission and goals.Collaboration: Work closely with the Executive Team at 14Y, the Educational Alliance, and additional programs such as Youth and Family.

As the Human Resources Director, I led a range of strategic HR initiatives aimed at fostering a diverse, equitable, and effective workplace. My role involved developing and implementing comprehensive HR policies, leading DEIA efforts, and managing various organizational projects.Developed and Implemented HR Policies: Created, maintained, and regularly updated HR policies and procedures to ensure compliance with legal standards and organizational effectiveness. DEIA Leadership: Championed principles of diversity, equity, inclusion, and accessibility by leading initiatives to promote a safe and equitable work environment. Training & Coaching: Designed and delivered training programs on HR topics, provided coaching on employee relations, and offered consultation on policies, procedures, and collective bargaining agreements.Performance Management: Coordinated the performance management system, assisted managers with performance evaluations, and resolved employee issues to support a productive work environment.Re-Opening Leadership: Co-led the strategic re-opening of administrative offices and theatrical productions, working with key stakeholders to ensure a smooth and successful transition.HR Budget Creation: Developed and implemented the first dedicated Human Resources budget as part of the Fiscal Year planning process, establishing a framework for future financial management.Company Management Team Transformation: Expanded the roles and processes of the Company Management team and successfully transitioned the team into the Human Resources Department to enhance organizational efficiency.Compensation Review & Equity: Initiated and led a comprehensive compensation review to address pay equity and cost-of-living adjustments. Developed a 3-year compensation strategy plan, presented it to the Board for approval, and implemented the first year of compensation adjustments. Designed and introduced a position naming tier system for transparency and fairness.

In my role at the New York Innovative Theatre Awards and Foundation, I was deeply involved in all facets of the organization’s operations, including the production of high-profile events and awards ceremonies. My key responsibilities and achievements include:Event & Awards Ceremony Production: Oversaw the planning and execution of high-profile events and awards ceremonies, ensuring seamless logistics and a successful outcome for each occasion. With venues ranging from 500 to 1000 seats, contracting, vendor management, staffing, budgeting and catering. Internship Program Development: Created and implemented a comprehensive Internship Program designed to offer valuable learning opportunities and support to emerging professionals in the field.Volunteer Staff Management: Developed, trained, and managed a dedicated volunteer staff of over 100 individuals, achieving an impressive 80% retention rate over 10 years.Community Partnerships: Established and maintained strong relationships with the Mayor’s Office of Volunteers and the United Way Program to enhance community engagement and support.High-Profile Event Logistics: Managed all aspects of event logistics, including onsite venue management, coordination with high-profile celebrity guests, and ensuring a positive experience for audience members.Liaison Duties: Acted as a key liaison between the organization, celebrity guests, and audience attendees, fostering a welcoming and professional atmosphere.Key Achievements:Internship Program: Designed a successful internship program that provided valuable professional development and supported organizational goals.Volunteer Retention: Achieved an 80% volunteer retention rate through effective training and management strategies.High-Profile Event Management: Successfully managed logistics for major events, demonstrating strong organizational and problem-solving skills.

As the Box Office & Group Sales Manager at Drunk Shakespeare, a Commercial Off-Broadway Theater Production, I was responsible for managing all aspects of ticketing, customer service, and promotional activities for both our NYC and Chicago productions. COVID related closure/position endKey Responsibilities & Achievements:Ticket Inventory Management: Efficiently managed ticket inventory for both NYC and Chicago productions, ensuring optimal seating arrangements and availability.Third-Party Ticketing Relationships: Handled all aspects of re-seller and third-party ticketing relationships, including managing inventory, promotional offers, and resolving issues.Promotions & Marketing: Developed and executed marketing strategies, managed social media channels, and coordinated press efforts to promote productions and drive ticket sales.Customer Service Management: Addressed and resolved escalated customer service issues, handled VIP clients, special seating requests, and ADA accommodations, ensuring a high level of customer satisfaction.Group Sales Management: Oversaw group sales orders, inquiries, and bookings, providing tailored solutions for large groups and maximizing revenue opportunities.Policy & Training Development: Created and maintained Box Office policies, standards, and the employee handbook. Trained new box office staff, ensuring consistent service and adherence to procedures.Sales Analysis & Strategy: Analyzed current and past event sales to inform future marketing strategies and optimize ticketing practices.Social Media Content Creation: Created engaging content for all social media channels, increasing brand visibility and audience engagement.Accounting & Records Management: Monitored sales documentation, maintained accurate accounting records, and provided data and recommendations for show schedules.Review Management: Handled third-party review responses and resolved any related issues to maintain a positive public image.

As the Company Manager at Dance Entropy, I played a pivotal role in overseeing the financial health and administrative functions of this non-profit dance company and studio. My responsibilities spanned grant management, tour coordination, studio operations, and marketing efforts, ensuring the smooth and successful operation of the organization.Key Responsibilities & Achievements:Financial & Administrative Management: Handled all aspects of financial management for the company, including budgeting, financial reporting, and administrative tasks to maintain fiscal health and organizational efficiency.Grant Research & Compliance: Conducted comprehensive grant research, prepared and submitted grant applications, and ensured compliance with reporting requirements. Managed communication with individual donors and corporate sponsors to secure and sustain funding.Tour Coordination & Artist Housing: Coordinated national and international tours, including travel arrangements, housing for visiting artists, and logistical support to ensure successful and smooth touring experiences.Dance Studio Operations: Managed bookings for the dance studio, organized rehearsals, and handled rental agreements to maximize studio utilization and support the company’s needs.Marketing & Outreach: Led marketing efforts, including advertising, press relations, and third-party ticketing strategies to promote performances and increase audience engagement.Board Communication & Scheduling: Managed scheduling and communication for Board of Director meetings, ensuring effective meetings and maintaining quorum for decision-making processes.City Officials Outreach: Engaged with city officials to garner support and funding for the company’s initiatives, fostering relationships that contributed to the company’s growth and visibility.New Rental Relationships: Developed and nurtured new rental relationships to expand the company’s studio rental opportunities and revenue streams.

As the Outreach Coordinator at Play Co, I was responsible for developing and managing community engagement initiatives for the Off-Broadway production of Recent Alien Abductions. My role focused on building partnerships, driving group sales, and enhancing community involvement through strategic outreach efforts.Key Responsibilities & Achievements:Group Sales Outreach & Bookings: Led group sales outreach efforts, including identifying and engaging potential group partners for Recent Alien Abductions. Coordinated group bookings and managed relationships to maximize ticket sales.Community Partner Engagement: Researched and cultivated relationships with community organizations, public agencies, and schools to involve them in the production. Secured participation and investment from diverse and multicultural communities.Press, Blog & Social Media Opportunities: Identified and pursued relevant press, blog, and social media opportunities to promote Recent Alien Abductions. Engaged with media outlets and influencers to increase visibility and attract audiences.Community Partnership Events: Played a key role in planning and executing events that fostered community engagement. Organized and managed events to strengthen partnerships and enhance the production’s outreach efforts.Collaboration with Marketing & Outreach: Worked closely with the Director of Marketing & Outreach to develop and implement additional outreach initiatives. Contributed to brainstorming sessions and strategy development for increasing production awareness.Strategic Outreach for Multicultural Communities: Focused outreach efforts on engaging multicultural communities to broaden the production’s reach and impact.

As the Company Manager for Book of Merman, I was responsible for overseeing the administrative, financial, and operational aspects of this commercial Off-Broadway production. My role involved acting as a liaison between the venue and the production team, managing various administrative tasks, and ensuring the smooth execution of the show.Key Responsibilities & Achievements:Liaison with Venue & Box Office: Served as the primary point of contact between the production team and the venue’s box office, ensuring effective communication and resolution of any issues.Administrative & Financial Management: Oversaw the day-to-day administrative functions, including financial management and payroll for the theatrical company. Maintained accurate financial records, processed payroll, and managed budgetary aspects.Marketing, Public Relations & Promotions: Collaborated with the marketing team on public relations strategies and promotional activities to enhance the show’s visibility and attract audiences. Assisted in developing marketing materials and executing promotional campaigns.Stage Management & Theatre Staff Coordination: Worked closely with stage management, theatre staff, and crew to ensure the seamless operation of the production. Coordinated logistics, facilitated communication, and addressed any operational challenges.Theatrical Union Compliance: Ensured the company’s adherence to various theatrical union rules and contracts. Managed AEA (Actors’ Equity Association) paperwork, including contracts and compliance documentation.Ticketing Inventory Management: Managed ticketing inventory, including house seats and VIP arrangements. Oversaw ticket distribution, monitored sales, and ensured a smooth ticketing process for the production.Onsite Safety & Wellness: Ensured the safety and well-being of the cast, crew, and staff during performances and rehearsals. Implemented health and safety protocols and addressed any concerns related to wellness.

As Director of Community Outreach for the Planet Connections Theater Festival, I was instrumental in managing and producing a range of events and initiatives that highlighted the festival’s commitment to community engagement, environmental sustainability, and social justice. I served as the key liaison between productions and their chosen charities, coordinated cross-marketing opportunities, and led various outreach and volunteerism efforts.Key Responsibilities & Achievements:Special Events & Awards Ceremony: Co-managed and produced the festival’s special events, including the awards ceremony and festival parties. Charity & Production Liaison: Acted as the main point of contact between 40 participating productions and their selected charities. Coordinated all aspects of events, donations, and special outreach activities to align with the festival’s goals of promoting philanthropy and community support.Cross-Marketing Initiatives: Encouraged and organized cross-marketing opportunities between theater artists and charities. Developed creative partnerships that leveraged the festival’s platform to boost visibility and support for both productions and charitable causes.Festival Communication & Compliance: Served as a liaison to ensure clear communication between the festival and the productions. Managed compliance with festival policies, facilitated smooth interactions, and resolved any issues to maintain a cohesive festival experience.Charity, Philanthropy, & Volunteerism: Led efforts related to charity and volunteerism, including organizing charity drives, managing volunteer staff, and overseeing philanthropic initiatives. Ensured that all events and activities aligned with the festival’s mission to support social justice and environmental sustainability.Intern & Box Office Staff Management: Supervised staff, providing training, scheduling, and support to ensure effective festival operations and a positive experience for attendees and participants.

As the Company Manager at Broadway Dance Lab, I served as a vital liaison between choreographers and the company, managing a range of responsibilities from venue operations to dancer coordination. My role involved administrative support, safety management, and technical assistance to ensure smooth and successful rehearsals and performances.Responsibilities:Liaised with Choreographers: Facilitated effective communication between choreographers and BBL, managing studio reports and ensuring all artistic and logistical needs were met.Managed Dancers: Oversaw a company of 12 dancers, managing schedules, providing updates, and handling payroll reports.Ensured Union Compliance: Maintained compliance with theatrical union rules and contracts, negotiating terms and ensuring adherence to regulations.Handled Safety & Workers’ Compensation: Managed workers’ compensation claims and safety issues, providing onsite first aid and maintaining a safe work environment.Supported A/V Needs: Coordinated A/V requirements for rehearsals and presentations, ensuring technical setups were completed effectively.Managed Venues: Oversaw venue logistics, scheduling, and setup for rehearsals and performances, coordinating with venue staff to meet BBL’s needs.Provided Administrative Support: Delivered general administrative support, including schedule management, report preparation, and communication.

Blue Man Group is a global entertainment company best known for the award-winning Blue Man Group show, performed in over 20 countries and seen by more than 35 million people worldwide since 1991. A dynamic combination of art, music, comedy and technology, the show’s euphoric celebration of human connection has universal appeal for a broad range of age groups and cultural backgrounds.As the Company Manager for Blue Man Group, as a key member of the executive team, I oversaw the show’s business and operational functions. My responsibilities included managing human resources, financial operations, and local marketing initiatives, while also coordinating high-profile events and developing customer service policies.Responsibilities:Human Resources: Managed all HR functions, including employee relations, policy development, benefits management, and payroll processing for a team of over 100 employees.Financial Oversight: Administered a $5 million budget, ensuring financial accuracy and control through effective reporting and budget management.Policy & Compliance: Designed customer service policies and ensured compliance with legal and business standards.Operational Leadership: Led a team of administrative staff, including overseeing various functions and resolving conflicts.VIP & Special Events: Coordinated high-profile events and managed special guest visits.Sales & Marketing: Directed local marketing efforts and sales strategies to promote the Blue Man Group show.Coaching & Development: Provided leadership coaching and support to managers and staff.Staff Management: Managed the administrative & operations staff: Company Management team, Treasurer, Box Office, Theatre Operations Manager, Interns, Cleaning Crew Supervisor and Phone Sales Manager.

I held multiple key roles and was responsible for the overall management of the festival, including volunteer recruitment, artist support, box office operations, and event coordination.Festival Operations Management: Oversaw day-to-day festival operations, ensuring smooth execution of events and activities. Coordinated with staff and volunteers to manage all aspects of the festival from planning to execution.Volunteer Recruitment & Management: Recruited, trained, and managed a team of volunteers for the festival. Developed and conducted orientations, created training materials, and assigned roles to ensure effective volunteer support throughout the festival.Artist Liaison: Acted as the primary contact for festival participants, providing assistance and addressing their needs. Facilitated communication between artists and festival organizers, ensuring a positive experience for all participants.Box Office Scheduling & Logistics: Managed box office operations including scheduling, logistics, and daily box office payouts to festival participants. Implemented efficient ticketing procedures and handled customer service issues.Sponsorship & Donations: Assisted in obtaining event sponsorships and material donations. Developed sponsorship proposals, cultivated relationships with potential sponsors, and secured resources to support the festival’s success.Festival Procedures & Manual Creation: Created the Festival Procedures Manual and conducted participant orientations. Developed comprehensive guidelines for festival operations and provided clear instructions to participants and staff.Street Team Management: Led the Street Team activities. Coordinated marketing efforts, distributed promotional materials, and engaged with the community to boost festival visibility and attendance.Pre-Festival Preparations: led pre-festival preparations, including logistical planning, scheduling, and setup. Ensured that all aspects were ready for a successful launch.

As Theater Manager I was responsible for the daily operations of two black box theaters and a 99-seat theater. My role encompassed a broad range of tasks from technical support to box office management, ensuring smooth operations for both co-productions and resident shows.Theater Operations: Oversaw operation of three theaters, including opening and closing procedures. Managed the scheduling and coordination of theater spaces for various events and productions.Liaison for Renters: Acted as the primary point of contact for theater renters, addressing their needs, coordinating technical requirements, and ensuring a positive rental experience. Technical Support: Handled technical issues for co-productions and resident shows, including troubleshooting and resolving audio, lighting, and equipment problems. Ensured all technical aspects of productions ran smoothly and efficiently.Box Office Management: Managed the box office for co-productions and resident shows, including ticket sales, customer service, and front-of-house operations. Implemented box office procedures to streamline ticketing and enhance the customer experience.Publicity Tracking: Monitored and tracked publicity efforts for shows, including managing press releases, media outreach, and promotional activities. Analyzed the effectiveness of publicity strategies to maximize visibility and audience engagement.Staff Training & Management: Trained and supervised office staff, providing guidance on daily operations, customer service, and administrative tasks. Developed training materials and conducted sessions to ensure staff were well-equipped for their roles.Budget Management: Assisted in managing budgets for productions and rentals, ensuring financial resources were allocated efficiently and within budget constraints.Operational Efficiency: Developed and implemented operational procedures to improve the efficiency of theater management and enhance the overall functioning of the theater spaces.

As a Associate Producer of the Playwrights Unit, I was deeply involved in all aspects of the 6-month production season, co-producing the Staged Reading Series and the INSIGHT 13 Series. I managed a team of 32 for INSIGHT 13, coordinated auditions and hiring, prepared contracts, and ensured compliance with theatrical union regulations.Responsibilities:Co-Produced Production Seasons: Co-produced the Staged Reading Series (9 readings) and INSIGHT 13 Series (3 full-length Equity Showcase productions over 3 weeks). Oversaw all production phases from planning to execution.Team Management: Led a team of 32 for the INSIGHT 13 Series, handling scheduling, updates, and communications. Ensured team efficiency and managed payroll reports.Auditions & Hiring: Coordinated auditions and interviews for creative and technical staff. Handled offer letters, hiring negotiations, and staff dismissals.Contract Administration: Prepared contracts and managed paperwork for performers, directors, designers, and technical staff. Ensured compliance with SSDC and Equity standards.Financial Management: Managed petty cash, expense reports, and payroll check requests. Handled all financial aspects of the productions, including budget oversight and documentation.Front of House Operations: Oversaw front-of-house operations including box office management, ticket sales, and customer service

I provided comprehensive administrative support to three directors and senior managers, managed high-profile projects, and assisted with various HR and talent planning functions. My responsibilities encompassed calendar management, travel arrangements, meeting coordination, and the handling of confidential data.Administrative Support: Provided high-level administrative support to three Directors/Senior Managers, managing calendars, coordinating travel, and organizing meetings. Maintained effective communication via phone and email, ensuring seamless day-to-day operations.General HR Support: Assisted the HR team, including the Vice President, with project assistance and various administrative tasks. Supported HR initiatives through logistical coordination and data management.International Meeting Coordination: Played a key role in organizing the annual International Meeting for 180 global leaders. Managed logistics, seating plans, coordinated activities, and facilitated presentations to ensure a successful forum.Confidential Data Management: Collected, analyzed, and entered confidential data into the PeopleSoft system. Ensured data integrity and confidentiality while performing data updates and maintenance.Departmental Statistics and Procedures: Distributed, maintained, and updated departmental statistics, procedures, and training materials. Project Management: Managed and worked on several high-profile departmental projects. This included building and analyzing surveys, reporting findings, and contributing to strategic planning efforts.Weekly Reports and Data Analysis: Generated and managed various weekly reports using Excel and GPM/GTP/GTMS systems. Analyzed data and provided insights to support decision-making.Talent Planning Support: Assisted HR Directors with the talent planning process, PeopleSoft system management, and year-end talent reviews. Collaborated with senior leadership to prepare for talent review meetings.

In my role as Team Leader, I was responsible for managing high-profile vendor accounts, overseeing accounts payable processes, and leading a team of 18 staff members. My role required a blend of financial oversight, team leadership, and strategic process improvement.Key Responsibilities & Achievements:Vendor Account Management: Maintained relationships with 50 of the top 300 grossing vendor accounts. Provided detailed cash flow reports and determined payment schedules to manage and optimize financial resources.Meeting Preparation & Attendance: Prepared for and attended vendor meetings, presenting financial data, negotiating payment terms, and resolving vendor issues to maintain strong business relationships.Credit Hold Management: Managed all vendor accounts on credit hold, reviewing account statuses, negotiating settlements, and ensuring accounts were brought back to good standing.Correspondence & Support: Handled daily incoming correspondence via phone, email, mail, and fax, addressing inquiries from vendors and providing support to over 350 college bookstores.Departmental Statistics & Procedures: Maintained departmental statistics, developed and implemented new procedures, and standardized form usage to enhance departmental efficiency and effectiveness.Approval of Payment Adjustments: Reviewed and approved payment adjustments made by staff, ensuring accuracy and compliance with company policies.Training & Staff Supervision: Trained new employees, conducted staff meetings, and supervised a team of 18 staff members. Designed and implemented new training programs and oversaw the yearly employee review process.Payroll Management: Responsible for bi-weekly payroll distribution and approval of timesheets for departmental staff, ensuring accurate and timely compensation.Process Improvement: Designed and implemented new procedures and standardized forms to streamline operations and improve departmental workflows.

As a Vendor Relations Associate at Barnes & Noble College Bookstores Corporate Office, I played a key role in managing vendor relationships and supporting store personnel with account issues. My responsibilities included handling vendor communications, preparing for meetings, and resolving claims to ensure smooth operations across the company’s extensive bookstore network.Key Responsibilities & Achievements:Vendor Communication: Managed all vendor relations for vendors with names starting S-Z, handling an average of 50 phone calls per day. Acted as the primary point of contact for vendors, addressing inquiries, resolving issues, and facilitating effective communication.Meeting Preparation & Attendance: Prepared for and attended vendor meetings, presenting issues, negotiating settlements, and discussing opportunities for improvement. Ensured that all parties were aligned on expectations and outcomes.Claims Reconciliation & Settlement: Reconciled and settled all outstanding claims for assigned vendors. Reviewed records, resolved discrepancies, and ensured that all claims were handled in a timely and accurate manner.Liaison for Store Personnel: Assisted Barnes & Noble store personnel with various inquiries and account issues. Served as a liaison between store staff and vendors, providing support and resolving problems to ensure smooth operations at the store level.Account Management: Managed vendor accounts, ensuring accurate documentation of transactions and issues. Provided updates and reports on account statuses, claims, and resolutions.Issue Resolution: Actively resolved account issues and disputes between vendors and Barnes & Noble College Bookstores. Implemented solutions to address problems and prevent future occurrences.