Akiff Burhan Email & Phone Number

Sri Lanka

United Arab Emirates

o Analyzing/Understanding all aspects of Business and processes and carry out comprehensive organizational and process study.o Create FRD/GAP FIT document and present to the Clientso Based on the client acceptance, involving in implementation activities of Dynamics 365 Business Centralo Create user manuals and conduct UAT phaseo Provide after implementation and maintenance support for Dynamics NAV and Business Central

Sri Lanka

o Analyzing all aspects of Business and processes and carry out comprehensive organizational and process study.o Create FRD/GAP FIT document and present to the Clientso Create Change request document (SOW)o Create user manuals and conduct UAT and Go-Live phase

Sri Lanka

o Analyzing/Understanding all aspects of Business and processes and carry out comprehensive organizational and process study.o Create FRD/GAP FIT document and present to the Clients.o Based on the client acceptance, involve implementation activities of Microsoft Dynamics NAV/Business Central.o Provide after implementation and maintenance support for Dynamics NAV and Business Central.

Sri Lanka

o Providing support and consultancy services to implement new Business Procedure within the Application, specifically in Microsoft Dynamic NAV ERP System.o Case Management and providing resolutions for end users to fix their business process issues in Microsoft Dynamics NAV/Business Central ERP module.o Develop test scenarios and conduct testing on the customizations done in the system to meet the business requirements.o Providing onsite consultation and user training according to the Business scenarios.o Involved in a full Implementation Project cycle of Microsoft Dynamics NAV/Business Central.o Preparation of user manuals and user guides for the customization which we have done for the ERP Module with reference to the Business scenarios.

Sri Lanka

o Working with customers/employees to identify Applications problems and advising on the solutiono Logging and keeping records of customer/employee querieso Testing and fixing faulty equipment before a new release