Mark Michael Palmes

Mark Michael Palmes Email and Phone Number

Customer Service Specialist | 5+ Years in Tech Support, Team Supervision, and Customer Satisfaction | Expert in Microsoft Office & Google Workspace | Open for New Opportunities 🌟
Mark Michael Palmes's Location
Davao, Davao Region, Philippines, Philippines
About Mark Michael Palmes

I am a dedicated Customer Service Specialist with over 5 years of experience in delivering exceptional service across various industries. My expertise lies in resolving complex issues, supervising teams, and ensuring customer satisfaction at every touchpoint. With a deep understanding of Microsoft Office, Google Workspace, and various support platforms, I have a track record of improving processes and exceeding customer expectations. My goal is to continue helping companies build strong, positive relationships with their clients through innovative support strategies and a customer-first mindset.✅ 3 Years experience as a Content Moderator in Tiktok✅ 6 months experience as a Team Supervisor in GameApe - Online casino website✅ 5 months experience as a Chat Support Customer Service in GameApe - Online casino website✅ 9 Months of experience as a Customer Service Representative✅ 6 Months of experience as a Technical Support Expert

Mark Michael Palmes's Current Company Details

Customer Service Specialist | 5+ Years in Tech Support, Team Supervision, and Customer Satisfaction | Expert in Microsoft Office & Google Workspace | Open for New Opportunities 🌟
Mark Michael Palmes Work Experience Details
  • Gameape Online Casino
    Team Supervisor
    Gameape Online Casino Jan 2023 - Jun 2023
    Philippines
    View
  • Gameape Online Casino
    Chat Support
    Gameape Online Casino Aug 2022 - Dec 2022
    Philippines
    Experienced online casino chat support specialist skilled in delivering outstanding customer service through live chat. Proficient in addressing gaming-related queries, resolving issues promptly, and ensuring a positive user experience. Adept at navigating casino operations and maintaining a commitment to customer satisfaction.
    View
  • Conectys
    Content Moderator
    Conectys Jun 2019 - Jun 2022
    Davao, Davao Region, Philippines
    Dedicated to ensuring a secure and enjoyable online experience. Manage sensitive content daily, guaranteeing high-quality user experiences for millions. Proactively address issues, uphold content standards, and contribute to a positive social media atmosphere.
    View
  • Flatworld Solutions
    Customer Service Representative
    Flatworld Solutions Aug 2018 - Mar 2019
    Philippines
    Assisting drivers and dispatch with essential paperwork for seamless Canada-America border crossings, ensuring accuracy and efficiency in logistics.
    View
  • Concentrix
    Technical Support Specialist
    Concentrix Nov 2017 - Mar 2018
    Philippines
    Providing expert technical support to customers by diagnosing and resolving modem and router issues. Guiding users through step-by-step solutions to effectively troubleshoot and fix their devices.
    View

Mark Michael Palmes Education Details

  • South East Asian Institute Of Technology
    South East Asian Institute Of Technology
    Information Technology

Frequently Asked Questions about Mark Michael Palmes

What is Mark Michael Palmes's role at the current company?

Mark Michael Palmes's current role is Customer Service Specialist | 5+ Years in Tech Support, Team Supervision, and Customer Satisfaction | Expert in Microsoft Office & Google Workspace | Open for New Opportunities 🌟.

What schools did Mark Michael Palmes attend?

Mark Michael Palmes attended South East Asian Institute Of Technology.

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