As the Business Development Manager at Tesseract Learning, I am dedicated to driving growth and expanding the reach of our innovative KREDO Learning Platform. With a focus on leveraging cutting-edge technology to enhance learning experiences, I work closely with clients to tailor solutions that meet their unique needs and deliver exceptional value. I support Learning and Development initiatives, ensuring our solutions empower organizations to achieve their educational and training goals."

Client Acquisition and Retention: Identify and target new clients in the IT industry.- Understanding Client Needs: Conduct thorough needs assessments to understand clients' staffing requirements.- Recruitment Coordination: Work closely with internal recruitment teams to ensure timely and accurate delivery of qualified candidates.- Quality Assurance: Ensure the quality of candidate submissions by reviewing resumes and conducting initial screenings.- Contract Negotiation: Negotiate terms and conditions of contracts, rates, and other relevant terms with clients.- Market Research: Stay informed about industry trends, competitor activities, and market conditions.- Problem Resolution: Address and resolve any issues or concerns raised by clients promptly and effectively.- Client Communication: Maintain regular communication with clients to update them on the status of ongoing projects.- Client Satisfaction: Monitor client satisfaction through regular feedback and satisfaction surveys.- Reporting and Analytics: Generate and analyze reports related to client engagement, candidate placements, and other relevant metrics.- Cross-selling and Upselling: Identify opportunities to cross-sell additional services or upsell premium offerings to existing clients.- Documentation and Record Keeping: Maintain accurate and up-to-date records of client interactions, agreements, and communications.