Akil Robinson Email and Phone Number

A General Manager is responsible for the operation of two or more Lacoste boutiques or outlets. The primary responsibility of this individual is to ensure that the sales and profit goals established are met and exceeded by hiring, training, and managing the performance of the retail stores staff’s to Company standards of sales, customer service, merchandising, and operations.

A Sales Manager is responsible for assisting the Managing Director in the day-to-day operations of a Lacoste boutique or outlet and ensuring established sales and profit goals are met both individually and as a team. In addition, this individual will assist with the supervision and training of staff through coaching and modeling Lacoste standards of customer service.

Meet monthly productivity goals Ensure appropriate levels of supply in cashier station are up to standards Account for all documentation according to compliance standards Fully understand and comply with the correct policy and procedures of Burberry Set an example for others by being a role model for sales associates Responsible for clienteling, compliance, e-mail capture, mystery shops, and VIP cardsFollow and maintain visual standards Responsible for accountability of store keys and opening and closing of storeAssist in securing doors, windows, merchandise and successful alarming of store

Co-founder of successful Retail Urban Boutique who managed the fiscal budget and organized marketing eventsSales: Built annual sales from start-up to $815,000. Identified niche market that delivered above-average returns, in many cases adding more than 20% to profit marginDeveloped internal policies and procedures, created production processes, managed vendor sourcing and relations, and assumed responsibility for all hiring and training of employeesCollaborated with marketing agency in developing a comprehensive marking strategy, including a professional website and marketing collateralHeld weekly and monthly company meetings and provided innovative trouble shooting ideas that helped to improve company goals Responsible for making certain that all quality based testing requirements were completed on new merchandise Business to Business Sales