Akila Gc Email & Phone Number

Columbus, Oh, Us

Effective Communication & Collaboration 🌟🔹 Client Alignment: Effective client communication for streamlined requirement gathering, enhancing processes.🔹 Liaison Excellence: Bridge between clients & teams, ensuring clarity, standards, deadlines met.🔹 Process Optimization: Analyzed client workflows, boosting productivity, customer satisfaction.🔹 Requirement Expertise: Led impactful requirement workshops, maximizing value through best practices.🌐 Navigating AWS Cloud… Show more Effective Communication & Collaboration 🌟🔹 Client Alignment: Effective client communication for streamlined requirement gathering, enhancing processes.🔹 Liaison Excellence: Bridge between clients & teams, ensuring clarity, standards, deadlines met.🔹 Process Optimization: Analyzed client workflows, boosting productivity, customer satisfaction.🔹 Requirement Expertise: Led impactful requirement workshops, maximizing value through best practices.🌐 Navigating AWS Cloud & Agile Leadership 🌐🔹 AWS Foundation: Familiar with EC2, ELB, Route 53, basic database integration.🔹 Network Proficiency: Set up VPC components, contributed to secure app environments, core AWS principles.🚀 Boosted Lending Efficiency 🚀🔍 Enhanced processes via analysis, collaboration, and workflow optimization. 💼📚 Ensured compliance by reviewing practices, materials, and procedures. aligning with laws.📜🚀 Agile Project Mastery 🚀🔹 Resource Planning: Collaborated for needs, timelines using agile-scrum methods.🔹 Thorough Capture: Orchestrated sessions for comprehensive needs, seamless progress tracking.🔹 QA Leadership: Led QA efforts using Agile-Scrum & Waterfall, ensuring on-time delivery, quality.🎯 Strategic Documentation & Collaboration 🎯🔹 Clear Communication: Crafted process flows for clarity, enhancing developer-stakeholder collaboration.🔹 Robust Documentation: Developed BRD, FRD, diagrams, maintained RTM.🔹 Effective Design: Led JAD sessions for collaboration, alignment among diverse teams.💼 Development & Risk Insight 💼🔹 Effective Alignment: Collaborated with dev teams for business alignment, issue resolution.🔹 Risk Management: Conducted gap, impact, risk analyses, formulating preventive strategies.📊 Data-Driven Insights & Reporting 📊🔹 Insight Generation: Conducted ad-hoc analyses, driving insights for performance optimization, growth.🔹 Strategic Reporting: Produced monthly forecasts, collaborated for enhanced strategies. Show less

Whitehall, Ohio

🌟 Elevating Customer Experience through Exceptional Service 🌟🔹 Customer-Centric Approach: Ensured customer satisfaction by upholding a patient, cheerful demeanor for outstanding service.🔹 Client Relationship Support: Assisted bank branch's client relationship managers, conducting account research and maintenance with meticulous attention to detail.🔹 Accurate Financial Handling: Executed each client transaction efficiently, maintaining financial transaction accuracy… Show more 🌟 Elevating Customer Experience through Exceptional Service 🌟🔹 Customer-Centric Approach: Ensured customer satisfaction by upholding a patient, cheerful demeanor for outstanding service.🔹 Client Relationship Support: Assisted bank branch's client relationship managers, conducting account research and maintenance with meticulous attention to detail.🔹 Accurate Financial Handling: Executed each client transaction efficiently, maintaining financial transaction accuracy and professionalism.🔹 Cash Management Excellence: Managed cash drawers and ATMs adeptly, handling an average of $20,000 daily with precision, aligning with stringent bank protocols.🔹 Safekeeping Confidence: Assisted clients in accessing safe deposit boxes, cash boxes, and bank vault items, guaranteeing security and confidentiality.🔹 Financial Instruments Facilitation: Issued financial instruments like traveler's checks, cashier's checks, money orders, meeting clients' diverse financial needs effectively. Show less

Dublin, Ohio, United States

📞 Customer Service Professional🏢Walmart🔹 Effectively answered incoming calls 📞, providing customers with accurate information regarding the store's location 🗺️ and directing their inquiries to the appropriate departments 📋. Recorded 📝 and relayed messages promptly 📠.🔹 Provided a friendly and welcoming greeting 😊👋 to all customers 🛒, swiftly addressing their needs 🛍️ and finding efficient solutions 💡 to ensure smooth transactions 💼.🔹 Assisted customers… Show more 📞 Customer Service Professional🏢Walmart🔹 Effectively answered incoming calls 📞, providing customers with accurate information regarding the store's location 🗺️ and directing their inquiries to the appropriate departments 📋. Recorded 📝 and relayed messages promptly 📠.🔹 Provided a friendly and welcoming greeting 😊👋 to all customers 🛒, swiftly addressing their needs 🛍️ and finding efficient solutions 💡 to ensure smooth transactions 💼.🔹 Assisted customers with check cashing services 💵, diligently verifying valid photo identification 📸 to maintain security 🔐 and protect against fraud 🚫. Facilitated fund transfers 💸 both through Walmart's internal system 💼 and with MoneyGram 💰.🔹 Demonstrated proficiency 💼 in operating cash registers 💳, effectively handling various transaction types 💳 including credit 💳, debit 💳, shop card 💳, and cash back 💵. Maintained accurate cash balances 💰 and ensured proper reconciliation of transactions 📊.🔹 Proactively addressed customer concerns ⚠️, resolving issues promptly ⏰ and providing exceptional service 🌟 to enhance the overall customer experience 🛍️. Show less

Chennai, Tamil Nadu, India

🌟 Efficient Financial Operations & Customer Engagement 🌟🔹 Transaction Management: Expertly managed routine financial activities—deposits, withdrawals, and check cashing—with high accuracy.🔹 Balancing Mastery: Maintained daily transaction balance with precision, ensuring financial accuracy consistently.🔹 Customer-Centric Approach: Fostered positive interactions with customers and non-bank customers through excellent service.🔹 Phone Communication: Skillfully… Show more 🌟 Efficient Financial Operations & Customer Engagement 🌟🔹 Transaction Management: Expertly managed routine financial activities—deposits, withdrawals, and check cashing—with high accuracy.🔹 Balancing Mastery: Maintained daily transaction balance with precision, ensuring financial accuracy consistently.🔹 Customer-Centric Approach: Fostered positive interactions with customers and non-bank customers through excellent service.🔹 Phone Communication: Skillfully handled incoming calls, providing accurate bank and account information following rigorous authentication protocols.🔹 Appointment Scheduling: Assisted customers by coordinating appointments with bank managers, addressing their banking needs efficiently.🔹 Protocol Adherence & Survey: Greeted customers in line with company policy, swiftly conducting surveys to ensure security and compliance with protocols.🔹 Document Management: Organized currency, signature cards alphabetically, enhancing banking staff's rapid document access for efficient services.🌐 Unique Proficiency & Adaptable Excellence 🌐🔹 All-India Banking Rank: Demonstrated exceptional banking aptitude with an all-India banking rank, highlighting adaptability and excellence.🔹 Varied Competence: Showcased adaptability, rapid delivery, excellent communication skills, contributing to multifaceted roles seamlessly. Show less

Master'S Degree, Biotechnology

Bachelor'S Degree, Advanced Zoology And Biotechnology