Akil Lawson

Akil Lawson Email and Phone Number

Program Manager - Delta Flight Training Operations @ Delta Professional Services
Atlanta, GA, US
Akil Lawson's Location
Atlanta, Georgia, United States, United States
Akil Lawson's Contact Details

Akil Lawson personal email

n/a
About Akil Lawson

Delta Air Lines, one of the world's largest and most successful airlines, relies on my data-driven insights and recommendations to optimize their business processes and performance. As a Business Analyst, I apply my 5+ years of experience in the SaaS and hospitality industry, where I helped clients achieve their goals through technology and innovation.I leverage my customer success expertise, CRM skills, and cross-functional collaboration abilities to deliver exceptional value to Delta and its stakeholders. I also have a passion for aerial photography and videography, which I pursue through my own company, Skyline Drone Solutions, LLC. I am skilled in FAA regulations, aerial inspections, and drone operations, and I use these skills to provide high-quality services for real estate and construction projects.

Akil Lawson's Current Company Details
Delta Professional Services

Delta Professional Services

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Program Manager - Delta Flight Training Operations
Atlanta, GA, US
Employees:
60
Akil Lawson Work Experience Details
  • Delta Professional Services
    Program Manager - Delta Flight Training Operations
    Delta Professional Services
    Atlanta, Ga, Us
  • Delta Air Lines
    Data Analytics Specialist
    Delta Air Lines Mar 2024 - Present
    Atlanta, Georgia, Us
  • Delta Air Lines
    Business Analyst
    Delta Air Lines Jun 2023 - Mar 2024
    Atlanta, Georgia, Us
  • Skyline Drone Solutions, Llc
    Owner
    Skyline Drone Solutions, Llc Apr 2022 - Present
    * Skilled in aerial photography and videography for real estate marketing and property assessments.* Expertise in providing aerial inspections for insurance claims and construction site progress monitoring.* Strong knowledge of FAA regulations and guidelines for commercial drone operations.
  • Spoton
    Account Executive
    Spoton Sep 2022 - May 2023
    San Francisco, California, Us
    * Act as a liaison between clients and internal teams to ensure successful implementation and ongoing support of SaaS solutions* Utilized CRM and other sales tools to efficiently manage sales pipeline and forecast future sales* Collaborated with cross-functional teams, including marketing and product development, to develop and execute go-to-market strategies and drive sales growth.* Developed and maintained strong relationships with key decision makers at various enterprise level accounts
  • United Airlines
    Flight Attendant
    United Airlines Jun 2015 - Aug 2022
    Chicago, Il, Us
    * Demonstrated exceptional customer service skills over 7 years.* Proven track record of handling and resolving customer complaints* In-depth knowledge of FAA regulations and guidelines.* Ability to work efficiently and effectively in a fast-paced and high-pressure environment.* Strong communication and interpersonal skills, with the ability to work as part of a team.* Extensive experience with in-flight service, including food and beverage service
  • Wework
    Community Lead
    Wework Aug 2019 - Jul 2022
    New York, Ny, Us
    * Tour and sell space to new members by articulating WeWork’s value proposition and mission* Identify the needs of prospective and existing members and recommend tailored solutions responsive to their needs* Develop and implement lead generation and sales conversion strategies to maintain 100% occupancy in collaboration with the Community Manager* Connect with local organizations and attend networking events to promote WeWork’s community and identify potential members* Train Community Associates and other Community Leads at your location to give effective tours and sales pitches for those occasions when you are unavailable to tour* Frequently use of CRM and ticketing software such as Salesforce, Zendesk, Looker, RevStar, Salesforce Service Cloud, and Workday * Fostering and maintaining relationships with clients and organizational stakeholders, Serving as a liaison between WeWork and the client to ensure client satisfaction. * Drove revenue and positive EBITDA by controlling operating costs without compromising the client and team experience* Curated strategic initiatives to manage and improve sales, operations, and hospitality KPIs at the building and market level* Empower core business values of carrying a passionate and entrepreneurial spirit while demonstrating poise and execution.* Collaborated directly with cross-functional partners, third-party vendors, construction and design teams to successfully launch a new building in a new submarket, dealing directly with building management, supply orders and inventory management
  • Chick-Fil-A
    Director Of Training
    Chick-Fil-A Apr 2013 - May 2015
    Atlanta, Ga, Us

Akil Lawson Skills

Leadership Customer Experience Member Relations Membership Development Team Building Career Management Sales Process Community Service Social Media Sales Strategy Career Path Planning Diversity And Inclusion Customer Success Agile Project Management Interviewing Account Management Sales Deal Closure Event Planning Customer Satisfaction Sales Force Business Development Communication Personal Development Plans Customer Service Management Team Leadership Scrum B2b Marketing Community Building Microsoft Office Microsoft Word Operations Management Budgeting Business To Business Microsoft Excel Hospitality Event Management Training Time Management Customer Service Key Accounts Interpersonal Skills Team Motivation Customer Engagement Teamwork Management Business Strategy Project Management Conflict Resolution Organizational Leadership

Akil Lawson Education Details

  • Savannah State University
    Savannah State University
    Accounting And Finance

Frequently Asked Questions about Akil Lawson

What company does Akil Lawson work for?

Akil Lawson works for Delta Professional Services

What is Akil Lawson's role at the current company?

Akil Lawson's current role is Program Manager - Delta Flight Training Operations.

What is Akil Lawson's email address?

Akil Lawson's email address is al****@****ork.com

What schools did Akil Lawson attend?

Akil Lawson attended Savannah State University.

What are some of Akil Lawson's interests?

Akil Lawson has interest in Clemson Football, Dbt, Heroicsfool, Whirlpool After Tsunami Hits Japan 8, Speaks, Xeryus Gittens, Atl, Nico Entertainment, Briana Jones Page, Inc.

What skills is Akil Lawson known for?

Akil Lawson has skills like Leadership, Customer Experience, Member Relations, Membership Development, Team Building, Career Management, Sales Process, Community Service, Social Media, Sales Strategy, Career Path Planning, Diversity And Inclusion.

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