With over 8 years of substantial experience in the Retail, Hospitality, and F&B industry. Throughout my career, I have acquired a thorough knowledge of the sector, including product creation, operational effectiveness, and customer service.I've developed a thorough understanding of the challenges of bringing a fresh concept to life because of my involvement in concept creation for retail, restaurants, and cafés. Due to my involvement in the management of the F&B operations, I have been able to create strategies that increase productivity, streamline operations, and improve satisfaction with customers.Over the years, I have also played an essential part in hiring and training people and given guidance and support to ensure that teams work together to deliver outstanding service and ensure overall success. I also have quite a bit of experience with project management, vendor procurement, P&L management, marketing strategies, and working with contractors.Additionally, I have designed and implemented SOPs to ensure consistent, high-quality standards of service across all aspects of the business.
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Business Development ExecutiveNomads Roastery Mar 2024 - PresentDubai, United Arab EmiratesImplementing effective strategies to promote and sell our diverse coffee blends.Responsible for maintaining stringent quality control measures throughout the coffee production, ensuring the consistency delivery of high-quality roasted products.Exceeding sales goals but also providing excellent customer service to build long lasting relationship with clientCollaborating closely with the operations team, -
Coffee Trainer | QcAdnoc Distribution Jul 2019 - Aug 2023Abu Dhabi, United Arab EmiratesConduct quality training session for barista and C-store staff focused on enhancing customer service and product knowledge.Monthly site visits for QC including progress for more than 200 stores and 80 Greenfields and Conducting PAC for the upcoming sitesCoordination with the supplier and subcontractors to arrange delivery installation on the site, ensuring orders are delivered within time frames.Part of RND for enhancing Menus -
Branch ManagerZoo Coffee Philippines Feb 2018 - Jun 2019Makati, National Capital Region, Philippines
Frequently Asked Questions about Aki Luib
What company does Aki Luib work for?
Aki Luib works for Nomads Roastery
What is Aki Luib's role at the current company?
Aki Luib's current role is Business Development Executive.
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