Experienced professional with a demonstrated history over 10 years' working in a BPO industry. Skilled in Process Management, Data Management Coordination and Analysis, and Medical Bills Coding, Review and Auditing. A graduate of BS in Business Administration major in Management. I am a highly motivated professional with leverage on my extensive experience in different roles, suitably equipped with knowledge and skills to perform competently in any task assigned.Key strenghts include:-Highly organized professional with established ability to set and maintain high standards of work.-Strong interpersonal skills with proven capability to collaborate and build rapport with the team members, leaders and onshore partners.-Experienced in writing process Work Instructions and UAT for significant tools used in business process improvement.-Keen to details and high quality of work in data and document processing while meeting targets in a timely manner under pressure situations.-Flexible to adapt with changing roles, stepping up new responsibilities, and embrace positively new opportunites while exceeding what is expected on me.-Excellent in communication, facilitation skills and quick to learn new tools used for business process.-Demonstrate high degree of professionalism, maturity and integrity in the workplace.