Anna Kim Email & Phone Number

• Commercial Rookie of the Year 2022

• Governance Committee

Seoul, South Korea

• Captain of Korea Lacrosse Team since 2017• MVP in 2022 FIL World Cup - Towson, MD• 2x MVP in 2017 FIL Rathbones World Cup - Guildford, United Kingdom• Silver Medalist in 2019 ASPAC (Asia Pacific Championships) Tournament - Gyeongju, South Korea• 2017 ASPAC Tournament - Seogwipo, South Korea• 2015 ASPAC Tournament - Bangkok, Thailand

Tysons Corner, Virginia, United States

• Achieved Baller’s Club (min. 120%) and ended the year at 140% of individual quota • Managing a portfolio of ID.me's top enterprise partners (Samsung, Luxxotica, YETI, Wolverine Worldwide) and driving success through onboarding, strategy development, product optimization, and retention• Implementing creative solutions for partners to maximize value and increase adoption• Delivering business reviews and creating Joint Impact Plans for partners to achieve success and hit targeted benchmarks• Driving customer advocacy in the form of case studies, testimonials, and referrals

ID.me simplifies how individuals securely prove and share their identity online.

Tysons, Va

• Design and manage website on Shopify; Washington D.C./Tyson’s top retailer for Swiss watches and fine jewelry• Work with key brand marketing stakeholders to execute digital campaigns and represent brands on the website• Collaborate with outside agencies to run effective Google Ads and retargeting in-app ads; work with marketing team to run paid and organic digital Facebook ad campaigns• Create custom content to promote represented brands and in-store events• Coordinate with 33 luxury brands (i.e. Rolex, Patek Philippe, Cartier, David Yurman) to upload 1,200+ products and incorporate e-commerce into current retail processes• Send monthly email newsletters using Klaviyo; improved mobile and desktop site speeds 20-22% by optimizing CSS/Javascript and delaying offscreen images

Tysons Corner, Virginia

• Design and manage www.lenkersdorfer.com on Shopify, allowing e-commerce capabilities to sell Swiss watches online• Uploaded 800+ products with effective SEO titles and descriptions; grew monthly traffic 360% from redesign• Developed relations with key brand marketing stakeholders to execute digital campaigns and represent brands on the website• Launched 3D modeling images program using Cappasity to showcase pre-owned watches on website

• Designed, marketed, and sold unique jean shorts with signature leather pockets; optimized website for desktop & mobile view• Designed jean shorts, tops, and bodysuit prototypes from scratch; organized manufacturing processes overseas• Organized photoshoots with co-founder to produce key marketing content (photos/videos) for website and social media• Managed social media marketing including oversight of influencer partnerships: scouting and contract negotiation

Tysons Corner, Virginia

• Created original content and drove brand awareness on Instagram to increase company visibility locally; uploaded daily class schedules onto IG stories• Delivered news of company updates, retail items, and class times/instructors in weekly email newsletters using MailChimp• Promoted local events in Tysons Corner Mall including corporate rides and free fitness classes to deepen rider community base and increase class bookings• Other creative work included photographing cycle instructors with Sony Alpha a7S, designing flyers to roll out Vortex’s new rewards program

Baltimore, Maryland

• As hire #6 in on-demand mobile device repair start-up, our team developed customer success policies and strategies from the ground up• Managed customer support team and all enterprise accounts, monitoring every single mobile device repair process from start to finish• Represented Fixt at tabling events at local business pitches (Innovation Challenge - Baltimore), enterprise conferences (Coca-Cola), and university campuses (Stanford University)• Implemented onboarding and adoption expectations, worked cross-functionally to help develop new web portal and/or mobile application for clients• Maintained CSAT score of 89% for individual and enterprise clients; tested variety of ways to successfully gather client feedback post-repair• Analyzed product feedback and user data using advanced analytics platform for mobile & web (Mixpanel)• Acquired by Assurant in August 2020

Stanford, Ca

• Assisted students with related inquiries: at least 120 phone calls, 200 e-mails, and 20 drop-ins on a weekly basis• Revised financial aid packages using PeopleSoft (Axess) in compliance with federal and institutional policies• Created and directed tutorial videos project for students in applying for financial aid and how to use self-service options- generated 34,000+ views on Stanford Financial Aid YouTube account

Stanford Communications & Research

• Executed experiments involving interactions between human subjects and robots (Survivor Buddy built by Texas A&M)• Transcribed, coded, and analyzed data in drawing conclusions regarding rescues of trapped survivors

Stanford, Ca

• Prepared promotional materials and coordinated half-time show events for Stanford football and basketball • Coordinated pre-game event, Stanford Football Fan Fest, which provided food & drink for fans and activities for children • Executed marketing strategies during Stanford basketball games which included prize giveaways

Washington D.C. Metro Area

As a social benefit platform, Pivvit combines e-commerce and social media/social networking to empower individuals while turbocharging philanthropy through fundraising and volunteerism.• Researched non-profit organizations in DC Metropolitan area for sports teams and churches interested in a new online organizational tool.• Initiated discussions that led several non-profits to join Pivvit, focusing on religious groups and sports teams • Selected frames and templates for web application, pre-launch

Ambassador for Mark Cuban's companies and brand• Gave feedback on potential investments and how they resonated with the 18-25 demographic• Promoted current investments on the forefront and intersection of entertainment and technology using social media • Researched marketing strategies to help promote AXS Television which broadcasts live concerts

Bachelor’S Degree, Science, Technology, And Society

Activities and Societies: Stanford Varsity Lacrosse, Kappa Kappa GammaCoursework and projects include managerial science and engineering.

Education record