Results-driven Business Analyst with over 9 years of experience in driving business process improvements, strategic planning, and data analysis. Proven track record of leading cross-functional teams, implementing innovative solutions, and delivering actionable insights to optimise operations and drive revenue growth. Expertise in business requirements analysis, process mapping, and utilising Agile, Six Sigma, and Lean methodologies to streamline operations and increase efficiency. Strong interpersonal skills, proactive in addressing risks and challenges, and effective in stakeholder engagement and communication.