Akintunde Akingbehin Acipm Email & Phone Number

Lagos, Lagos State, Nigeria

United Kingdom

Lagos

Improve customer service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standardsKeep accurate records and document customer service actions and.

Created and designed bespoke cakes to suit customers’ needs and occasionsIdentified and converted sales leadsHandled and maintained High net worth customersManaged large amounts of incoming phone callsGenerated sales leadsIdentified and assessed customers’ needs to achieve satisfaction

Co-managed the company newly established Mega office Increased sales at outlet by over 40% by strategically implementing new ideasManaged logistics and operationsWorked in a fast paced environment attending to diverse customers and agents providing information on procedures and policies

Serve in the capacity of Administrative Officer for the Faculty of Pure and Applied SciencesEffectively manages student records Carry out various Administrative duties for the Faculty

Served in the Haematology Department of Odogbolu Primary Health Centre Ran several diagnostic tests on different body fluid samplesParticipated in the march 2015 NIPDS Immunisation Scheme