Akintunde Akingbehin Acipm

Akintunde Akingbehin Acipm Email and Phone Number

Human Resources | Customer Experience | Client Service | Customer Success | Administration |CIPM Overall Best Graduating Student May 2024 @ YellowLyfe HQ
Akintunde Akingbehin Acipm's Location
Nigeria, Nigeria
Akintunde Akingbehin Acipm's Contact Details

Akintunde Akingbehin Acipm work email

Akintunde Akingbehin Acipm personal email

n/a
About Akintunde Akingbehin Acipm

Building happy, productive teams and ensuring exceptional customer experiences with 7+ years in Customer Experience management I'm passionate about creating positive work environments that drive employee engagement and satisfaction. I leverage my HR expertise to streamline processes, recruit top talent, and foster a strong company culture.On the customer side, I excel at building lasting relationships and resolving issues efficiently. I'm a data-driven professional with a proven ability to improve customer satisfaction scores.Open to connecting with HR and CX professionals, or companies seeking to enhance their people and customer strategies.Overall Best Graduating Student Award 🏆CIPM March 2024 diet

Akintunde Akingbehin Acipm's Current Company Details
YellowLyfe HQ

Yellowlyfe Hq

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Human Resources | Customer Experience | Client Service | Customer Success | Administration |CIPM Overall Best Graduating Student May 2024
Akintunde Akingbehin Acipm Work Experience Details
  • Yellowlyfe Hq
    Human Resources Executive
    Yellowlyfe Hq Nov 2024 - Present
    Lagos, Lagos State, Nigeria
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  • Gaotek Inc.
    Human Resources Officer
    Gaotek Inc. May 2024 - Nov 2024
    United Kingdom
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  • Cakes And Cream
    Team Lead, Customer Relations
    Cakes And Cream Dec 2018 - Nov 2024
    Lagos
    Improve customer service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standardsKeep accurate records and document customer service actions and discussionsAnalyse statistics and compile accurate reportsRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Cakes And Cream
    Customer Service Officer
    Cakes And Cream Jan 2017 - Nov 2024
    Created and designed bespoke cakes to suit customers’ needs and occasionsIdentified and converted sales leadsHandled and maintained High net worth customersManaged large amounts of incoming phone callsGenerated sales leadsIdentified and assessed customers’ needs to achieve satisfaction
  • Chessplus International Limited
    Operations Supervisor
    Chessplus International Limited Feb 2016 - 2017
    Co-managed the company newly established Mega office Increased sales at outlet by over 40% by strategically implementing new ideasManaged logistics and operationsWorked in a fast paced environment attending to diverse customers and agents providing information on procedures and policies
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  • Southwestern University
    Faculty Administration Officer
    Southwestern University May 2015 - Nov 2015
    Serve in the capacity of Administrative Officer for the Faculty of Pure and Applied SciencesEffectively manages student records Carry out various Administrative duties for the Faculty
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  • Odogbolu Local Government Secretariat, Primary Health Care Department
    Laboratory Officer
    Odogbolu Local Government Secretariat, Primary Health Care Department Nov 2014 - Nov 2015
    Served in the Haematology Department of Odogbolu Primary Health Centre Ran several diagnostic tests on different body fluid samplesParticipated in the march 2015 NIPDS Immunisation Scheme

Akintunde Akingbehin Acipm Skills

Sop Research Quality Control Laboratory Customer Relationship Management Account Management Human Resources Operations Management Social Media Marketing Digital Marketing Desktop Publishing Creative Writing Presentation Skills Project Management Microsoft Office Strategic Planning Microsoft Excel Management Business Strategy Customer Service Performance Management Talent Management Small Business Management Communication Sales Leadership Decision Making Time Management Organization Skills Social Media Teamwork Analytical Skills Training

Akintunde Akingbehin Acipm Education Details

Frequently Asked Questions about Akintunde Akingbehin Acipm

What company does Akintunde Akingbehin Acipm work for?

Akintunde Akingbehin Acipm works for Yellowlyfe Hq

What is Akintunde Akingbehin Acipm's role at the current company?

Akintunde Akingbehin Acipm's current role is Human Resources | Customer Experience | Client Service | Customer Success | Administration |CIPM Overall Best Graduating Student May 2024.

What is Akintunde Akingbehin Acipm's email address?

Akintunde Akingbehin Acipm's email address is ak****@****ern.edu

What schools did Akintunde Akingbehin Acipm attend?

Akintunde Akingbehin Acipm attended University Of Ilorin, Nigeria.

What skills is Akintunde Akingbehin Acipm known for?

Akintunde Akingbehin Acipm has skills like Sop, Research, Quality Control, Laboratory, Customer Relationship Management, Account Management, Human Resources, Operations Management, Social Media Marketing, Digital Marketing, Desktop Publishing, Creative Writing.

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