Akinyemi Olasehinde Email and Phone Number

Oversee the daily operations of outlet for efficient operations.Develop and enforce established policies and procedures.Establish operational strategies to meet quality and customer service standards.Develop marketing strategies to improve sales and profitability.Maintain the outlet facility clean and safe.Obtain customer feedbacks and recommend necessary outlet operational changes.Interview and hire associates for outlet operations.Schedule orientations and job trainings to outlet associates.Organize regular meetings to discuss about issues and updates.Analyze and resolve problems in a timely and accurate manner.Organize special events and entertainments to attract more customers.Address customer queries courteously and ensure customer satisfaction.Develop cost-effective operational plan to achieve outlet goals.Assist in cash handling activities and develop expense and revenue reports.

* Successfully handled visual merchandising and working to promote company vision.* Encouraged employees to do their best, and increased store productivity immensely.* Collaborated with marketing team to develop effective campaigns that drive revenue growth.* Identified process improvements that would increase productively while reducing costs.* Liaised with other department heads to support quality service levels. Utilized sales training and techniques to fulfill production requirements. * Supervised daily operations within the Sales Department including hiring and training -personnel.

* Assisted sales leadership with implementation and execution of business strategies and marketing plans.* Motivated and developed sales team to exceed KPIs, sale targets and results. Demonstrated ability to provide direction, guidance and motivation to team members.* Mentored sales team to use tools and techniques for best sales success. Provided technical support during product demonstrations for customers’ better understanding.* Coached staff on sales techniques such as upselling, cross-selling, lead generation. Ensured compliance with company policies and procedures related to sales operations.* Conducted performance reviews and provided feedback for employees to improve sales productivity.

* Organized workflow tasks to prevent downtime and production gaps.* Provided technical support to team members in order to assist them in completing tasks more efficiently.* Received product deliveries and moved materials to designated workplace locations.* Inspected work environment for health and safety hazards and reported findings to manager.* Analyzed data from surveys and reports to identify trends or opportunities for improvement