Supervise and manage a team of employees responsible for all duties related to payroll, benefits, and attendance and leave.

Manage human resource functions for the Governor’s Office under the direction of the Director of Administration. Oversee agency’s monthly, supplemental, and on-demand payroll. Process and approve payroll actions using FLAIR. Payroll actions include on-demands, salary refunds and warrant cancellations. Prepare internal payroll reports for Director of Administration and Director of Finance review. Prepare reclassification requests for DMS review and approval. Maintain and update position descriptions. Oversee and manage leave audits, leave transfers, leave donations, FMLA requests, Sick Leave Pool, and leave payouts. Benefits Administrator for the complementary EOG Ameritas Dental plan. Worker’s Compensation Coordinator and Retirement Coordinator for the agency. Liaison with the Division of State Group Insurance, Division of Retirement, Bureau of State Payrolls, and Division of Workers Compensation. Ensure all Personnel Action Requests are submitted and completed in a timely manner. Advertise vacant positions in People First and review applicants. Conduct new hire onboarding and exit interviews. Serve as team lead and train the Program Analyst I and OPS Administrative Assistant.

Collect required pre-employment paperwork and drug screen results to create Personnel Action Requests. Conduct new hire onboarding. Responsible for working with managers and supervisors to complete SMART expectations and performance evaluations. Processed leave donation requests, leave transfer, and Sick Leave Pool enrollment. Assisted the Program Analyst II in preparing reclassification requests. Prepare Ameritas Dental reports. Parking liaison with DMS. Maintain personnel files. Serve as back-up to the Program Analyst II.

Provided recruiting support to managers and supervisors. Reviewed, processed, and approved appointment packages for new hires, promotions, reassignments, demotion, and pay changes for the agency. Coordinated approval with Deputy CFO, Chief of Staff, and Budget Office. Provided training and guidance to personnel liaisons and hiring managers on interviewing and hiring best practices and policies. Assisted in creating and posting job advertisements through the People First system. Advise supervisors on recruitment best practices.

Personnel liaison for the Division of Service Operations. Coordinated work samples and interviews. Prepared new hire appointment packages for Office of Human Resources review and approval. Maintained and updated organizational charts of the division and position descriptions. Purchased supplies and approved invoices. Assisted the Division Director, Deputy Director and Human Resource Manager with administrative tasks and pulling reports. Also served as back-up public records coordinator for the division.

Conducted quality assurance reviews on all call center agents and application processors. Provided feedback to supervisors and managers.

Coordinated resolution to issues and concerns that have occurred from a hold placed on an individual's application for license or current license in Real Estate.

Bilingual (English and Spanish) call center agent.

Bilingual (English and Spanish) call center agent.