Sales Support• Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth.• Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)• Understand the requirements of existing and new customers to ensure their needs are being met• Design the Solution that will lead to successful accomplish the sales opportunity• Support Salesperson to present to the customer the solution and promote the value proposition• Assist in the negotiations on terms and conditions of the sales and service agreements.Sales Channels Support• Manage Sales Channels (Banks, Security Systems Vendors etc) • Build and maintain profitable partnerships with sales channel key stakeholders• Support Sales Channel to promote Products and Services to their customersProduct and Services Development• Drive company's products' portfolio, as well as the design and implementation of Product/Services Strategy, based on company’s priorities and market dynamics.• Perform competition analysis with respect to strengths, weaknesses, and opportunities and threats.• Develops product plan and monitors execution throughout the company's project lifecycle, • Defines product strategy for local Market and development roadmap• Coordinates all necessary teams (Local and Global) & projects in order to bring the product into the market• Prioritizes features development with necessary justification• Creates management reports to track progress of different product lines• Briefs and trains Sales & Sales Channels for every new product a regular basis• Conducts research on market standards, new technologies, pricing and practices to ensure product uniqueness and differentiation• Assures product highest quality of standard• Monitors industry trends related to the product & develops new product/features roadmap

Leading a Sales team of 5 persons specialised in CIT and ATM Services, Cash management Solutions, International transportation of valuables and Money Processing. Responsible for :-Build and promote strong, long-lasting customer relationships by partnering with, understanding the individual needs and design the appropriate solution offering.-Identify emerging segments and market shifts while being fully aware of new products and competition status. Promote Smart Safe LoB and help the company to become the leading security organisation in Cash management solutions in Greece Frequent benchmarking of our products against competition.Follow up sales targets and forecasts.Developing strategies to ensure achievement of sales objectives.Design and Build unique/first class customised features on smart safesDesign and Build first class services (Business Corner within Bank branches or in commercial centres/Malls) for business users/customersDesign of cost effective e-Branch model for individuals and business usersNegotiate effectively, contracts and complex deals

- Combine company’s local and global capabilities mainly in Cash Services with market’s existing + future needs practically not covered by other cash services providers, today and contribute to inspire company’s commercial depts towards the proper cultural change- Relate to overall value added planning, commercial development and provision of new types of Cash Management Solutions platforms - Enhancing the firm’s position in market. Execution of the necessary training and the overall operational readjustments required for the company- Assist and participate to the company’s regular business development path fertilizing existing sales force with specific knowledge and contribution.- Consult upon company’s strategy building up for the next 2-5 years- Consult upon methods and steps to reveal company’s competency and points of excellence as well as fields of improvements

Areas of Responsibility:The development of on-site and off-site ATM. ATM Security improvement and PCI compliance- The design and implementation of Cross Selling activities via ATM channel to support Retail Banking Product Selling- The design, development and support of the Retail Cash Deposit Solution for Retail Customers- The optimization and better utilization of the Bank’s Cash in Transit. Branch and ATM Cash Forecast and Optimization-The design and implementation of new services in Voice Banking (Voice Recognition Technology) and ATMMain Achievements :- PCI V2 on ATM- Cash Management, Forecasting & Optimization- Article 6 Full Compliance- TCR, Retail Cash Deposit Solutions, New Cash Center implementation- Campaign & Advertisement on ATM- Bonds Real Time Position- Derivatives management and clearance app development- Multivendor S/W on ATM- Security Solutions on ATM- Vault Management- ATM ISO 9001:2008 Certification

Areas of responsibility included:-The development of ATM and POS network-The design and implementation of new services in IVR and Internet Banking (Retail and Business)- The design and implementation of Sales Campaigns and Cross Selling activities- Collection for the 2 first Buckets- Business Plan and Design of new Products (Mastercard)

Area of responsibility included :-The design and implementation of many infrastructure projects like: Upgrade of the Core Banking H/W, Os/2 to Windows Migration, Java to .net Migration, Disaster Recovery Center and Plan, ERP for the Financial Department, Credit Scoring, Insurance ERP, Stock Exchange ERP, Document Management and Credit Application Forms Processing, new Treasury System and Internet Banking for Business and Corporate Companies- Feasibility study and Design for the: Outsourcing of Network infrastructure (Laiki-GRnet), Security Assessment and implementation of ISO 27001 Policy and Standards, Quality Assurance Policy and Standards (ISO 9001 Certification in 2005), New Core Banking System- Management of all Laiki Group subsidiaries IT departments- Budgeting and control of IT expenditures.