Amit Kumar Verma Email & Phone Number

Master of Business Administration in Information Technology. I have completed Batchelor of Technology in Computer Science & Engineering. working hands on- windows servers (2008/2016/2019/2022). Working on Azure and ASW Cloud Services. Working on Active Directory, OU GPO on windows servers. Managing and administrating user domains and accounts for different organizations. Setup & Installation Website & E-mail Server. Installation of Windows Server, Ubuntu & Mac OS. Used remote diagnostic tools to identify sources of certain customer issues. Delivered exceptionally high level of professionalism and support to each customer, upholding. company's commitment to service. Installed, configured and maintained computer systems and network connections. Configured hardware, devices, and software to set up workstations for employees. Maintained servers and systems to keep networks fully operational during peak periods. Removed malware, ransomware, and other threats from laptops and desktop systems. Responded to customer enquiries and provided technical assistance over phone and in person. Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues. Installed and configured operating systems and applications. Installation, configuration & troubleshooting of servers, Desktops & laptops. Configuration of Sophos firewalls, switches, cisco systems productsI'm working in IT sector from last 7-years. I had worked at various roles in various companies. the past posts offered to me was Hardware & IT Support Engineer, Hardware cum IT Trainer (under Govt. Project (DDU-GKY), Technical Support Engineer, System Engineer & team Coordinator.