Akke Knottnerus Email & Phone Number

Utrecht, Nederland

Utrecht En Omgeving, Nederland

Amsterdam En Omgeving, Nederland

Projects: - Usability Evaluator at DWG- Projectleider Intranet Smit & zoon- Migrate an intranet site for ING Branches from Sharepoint 2007 to Sharepoint 2013. - Community management for ING's internal social media, help with the development of the Sharepoint 2010 social media tool, write a userfriendly manual for the tool.- Help with the introduction of flexible workplaces within ING, develop the intranet, write a plan to optimize the community, rewrite digital content, Communtiy management, make a plan to make content for clients better organized and more accessible.

Den Haag En Omgeving, Nederland

Weesp

Optimize the current SharePoint 2013 intranet, content management, train the employees to work with it and help to improve business processes. Train employees to work with the intranet. Content management of the external website.

Weesp

Optimize the current SharePoint 2013 intranet, give workshops and train the employees to work with it. Content management of the intranet, and the external website.

Amsterdam En Omgeving, Nederland

- Help with the migration of content from Sharepoint 2007 to Sharepoint 2010;- Content management;- Solve problems with the Sharepoint 2010 environment; - Train colleagues about how to work with the new Sharepoint 2010 environment; - Help to change the current site, give advise about Usability; - Community management of ING's worldwide social platform.

Amsterdam En Omgeving, Nederland

Migrate an intranet site for Branches from Sharepoint 2007 to Sharepoint 2013. - Make a content migration plan with other stakeholders- Give advise to make site more usable and add value for the users- Work together with builders of the platform and project members to improve the site.- Test the new site, also for users. - Lead the content migration.

Amsterdam

Help with the migration of the internal employee telephone book to the social platform of ING in Sharepoint 2010. I did this by answering questions on the community and publishing guidelines to help the employees with their questions.

Amsterdam

The intranet of ING Netherlands has 13.000 users.- Part of the project team to do two large migration trajects in Sharepoint 2007: one to Sharepoint 2007 and one to give the intranet a different look-and-feel and more functionality. - First line helpdesk for people from the organisation with Sharepoint questions. - First line helpdesk when the intranet does not work properly. - Help the business to optimize the functionality of the intranet for their needs. - Optimizing the intranet platform on daily basis. - Organizing user sessions to inplement improvements on the intranet. - Configuring new sites and helping others to do this. - Work together with the people who write the content to inprove the intranet. - Work together with the IT-department to inprove the platform and make changes in templates, master pages or contenttypes. - Part of the projectteam to optimize the general Search facility and the sitestatistics.- Being part of ING intranet boards, international intranet symposia, following webinars of the International Benchmarking Forum.

Amsterdam

- Writing for the web- Intranet management - Configuring the site and site navigation- Get interesting news and necessary content for the users. - Providing the site with images and banners.

Den Hague

- Editor for magazines of Postbank and Nationale-Nederlanden. - Writing interviews for written media of Nationale-Nederlanden. - Senior editor for company video's for Nationale-Nederlanden; presenting the video, make video items, decide how to edit the video.

Amsterdam Area, Netherlands

Different jobs; Call center agent, Information Coordinator, Correspondent for customers Postbank.

Amsterdam

Help people with psychiatric problems to live indepently. Helping them with their financial administration, helping them to find work, working with them individually as also in the group.

Ma, Spanish Language And Literature

Bachelor Of Science (Bs), Philosophy, Propedeuse

Bach, Hbo-V

Vwo, Vwo