Akkhraphop Phakdeechitti Email & Phone Number

Bangkok, Bangkok City, Thailand

• Provide IT vision and mission that are in-line with Business vision and mission.• Develop, implement and maintain Information system & technology, IT architecture, IT strategies, IT policies and procedures to support the goals.• Lead and manage IT Staffs (Both IT Infrastructure and Programmer section).• Lead all projects and operations to make sure that the services meet SLA and Internal users are satisfied and meet IT security standard.• Closely work with other departments and provide IT solutions which identifies problems to ensure efficient system work flow.• Ensure that solutions properly address the root cause and to all users.• Oversee new technology implementation. Coordinate with vendors and stakeholders to define business and systems requirements.

Bangkok

• Implement new e-lending business via True Money Wallet• Implement Hero Cash Project (True Group and CPG synergy project)• Manage IT Development and Business Analyst Team • Business Consulting to find the possibility on application to serve business needs• Review and document business requirements, functional specification and sign off• Provide IT solutions to serve Business needs

Thailand

Oct’ 13 – July' 15Title: ATM and Debit Card Product (Vice President) – Retail Banking Group• Manage Projects related to ATM and Debit Card• Lead and Develop Business Strategy for ATM card, Debit Card and Debit Card Co-Branded• Perform business analysis and determine subject matters to ensure completeness• Review and document business requirements, functional specification and sign off​Mar’ 11 – Oct’ 13Title: Inter-Department System Support (Vice President) – Retail Banking Group• Manage Projects related to Retail Banking Product (Credit Card and ATM)• Gather Business requirement from functional users to serve Marketing, Sale Channel, Operation, Collection and Business to ensure the effectiveness, timeliness and smooth running of business requirement and Project Implementation.• Co-ordinate Core Business Application and Related Card Application• Review and document business requirements, functional specification and sign off• Develop testing plans and testing scripts with business lead and IT lead

Thailand

Title: IT Project Management and Business Analyst (Assistance Vice President)​• Manage Project Management and Business Analyst team• Lead the IT Projects to ensure the effectiveness, timeliness and smooth running of business• Analyze Business Specification and design work flow• Business Consulting to find the possibility on application to serve business needs (Personal Loan, Sale Finance, Credit Card, Hire Purchase, Direct Sale and Tele-sale Strategy, Call Center Business, Collection Business and Outsourcing Business)• Provide IT solutions to serve Business needs (Call Center Business, Collection Business and Outsourcing Business)• Gather User requirement from functional user to serve Marketing, Operation and Business• Gather User requirement from Business Client• Provide cost pricing to related parties for Outsourcing Project• Maintain and Support on Core business application (VisionPlus)• Maintain and Support on Web Front End application and Collection Application• Conduct User Acceptance Test and User Training on Web Front End application, Collection Application and VisionPlus application• Manage and Control all applications to comply with Bank of Thailand’s Rules and Regulations

Thailand

Title: System Project Executive (Assistance Vice President)• Lead the IT Projects to ensure the effectiveness, timeliness and smooth running of business.• Develop, Design Sale Strategy and Process work flow with Business and Sale Channel Team (Direct Sale and Tele Sale)• Gather user requirement from user to serve business requirement• Co-ordinate between ASP IT and local related departments• Develop automation system to support business• Facilitate and monitor the progress as scheduled, manage schedule and administrative duties• Conduct User Acceptance Testing and User Training• To ensure continuous development of the team of professionals to manage and sustain long term viability of process and system support.• Support and co-ordinate with all functions and Internet development team for Credit Card Internet Banking• Set Up MI Database (Management Information Database) to support business.

Bangkok

Title: System Quality Assurance Manager• System Quality Assurance for PLCC Installment Loan, PLCC ATM, and Sale Finance Conversion• Develop UAT methodology: Standard format of test script, test scenario and sign off• Develop UAT strategy process by using Quality and Project Management* Coordinate with Process owner (User) and development team (System).

Thailand

Title: Business Analyst• Maintenance and Support FBS system (Bankcard System) for Krungsriayudhya Credit Card• Conduct User Acceptance Test (UAT) for system enhancement• Implement System Modification Request (SMR) process and User Acceptance Test (UAT) process• Implement New sub-branch process for Auto Leasing Business (GECAL).

Thailand

Title: Information Management Leadership Program (IMLP)• Maintenance and Support Vision Plus Application on PLCC (Central Card and Lotus Card)• Maintenance and Support Indus System (Application Module System)• E-commerce (Backend Process and Front-end Process) initiative and implement Thailifestyle.com• Re-launch Visa Card (Krungsri Visa Card)• Implement Global Development Center (GDC) project (Vendor Management) in Japan• Implement IT Business Process Management System (IT BPMS) to improve process in IT department (Japan)• Conduct User Acceptance Test (UAT) for system enhancement.

Master'S Degree, Business Information Systems

Bachelor'S Degree, Psychology