It Support Specialist
- Led the UI/UX design for the Gonegani website, resulting in a quantifiable improvement increase in user engagement/conversion rates/time spent on site.- As UI/UX Designer and Project Lead, spearheaded the development of the Gonegani website- Designed and implemented a user-centered onboarding experience for the Gonegani website, leading to reduction in bounce rate and increase in user registrations.- Successfully collaborated with the development team to implement responsive design for the Gonegani website, ensuring optimal user experience across all devices (desktop, mobile, tablet)." (Emphasize cross-functional teamwork and technical understanding)- Conducted user research and usability testing to inform the design of the Gonegani website, resulting an improvement in user satisfaction scores.- Developed wireframes, prototypes, and high-fidelity mockups for the Gonegani website, effectively communicating design concepts to stakeholders and ensuring alignment with project goals.- Championed accessibility considerations throughout the design process, ensuring the Gonegani website met WCAG standards and provided an inclusive experience for all users.- Performed manual testing of implemented features to ensure quality and adherence to design specifications.- Conducted user testing sessions to gather feedback and iterate on the design based on user insights.- Collaborated closely with developers, providing detailed requirement documentation and managing tasks via Trello.
